Haruka Asada
Rochedale,QLD
Summary
Motivated and customer-focused individual. Skilled in providing exceptional customer service and resolving issues efficiently with the ability to communicate with clients in multiple languages.
Overview
3
3
years of professional experience
Work History
Custom Print Operator
BOXFIT
04.2023 - Current
- Responsible for the design and printing of custom shirts for clients
- Work closely with customers to understand their requirements and provide recommendations
- Ensure high-quality print production and timely delivery of orders
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine quantity, stock specifications, colours and special printing instructions.
LEAD WAITRESS
Ploy Thai Bar and Restaurant
06.2022 - 03.2023
- Handle customer facing jobs such as serving and phone calls
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Engaged with new and existing clients to foster repeat customers
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
WAITRESS
Soi 9
01.2021 - 06.2022
- Learned how to work effectively as a waitress
- Developed customer service skills
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
BACHELOR OF INTERNATIONAL BUSINESS -
Queensland University of Technology
05.2024
DIPLOMA OF HEALTH SCIENCE (NURSING) -
Queensland University of Technology
01.2022
Skills
- Customer Service
- Fluent English
- Fluent Thai
- Fluent Japanese
- Problem-Solving
- Time Management
References
Charles Alleman, 0418-878-515 Maytawee Suwan, 0405-597-531
Timeline
Custom Print Operator
BOXFIT
04.2023 - Current
LEAD WAITRESS
Ploy Thai Bar and Restaurant
06.2022 - 03.2023
WAITRESS
Soi 9
01.2021 - 06.2022
BACHELOR OF INTERNATIONAL BUSINESS -
Queensland University of Technology
DIPLOMA OF HEALTH SCIENCE (NURSING) -
Queensland University of Technology
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