Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haruka Saito

Haruka Saito

Darwin,NT

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Making Donuts

Mochi Donuts
04.2023 - 08.2023
  • made a doughnut, thinking of everyone's smiles
  • made a doughnut quickly in time for delivery

Waitress

Masuya Japanese Restaurant
03.2023 - 08.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Receptionist

Kubota Dental Clinic
08.2020 - 10.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered central telephone system and directed calls accordingly.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.

Crew Member

MOS Burger
05.2017 - 08.2020
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

General Studies

Ashikaga South High School
Tochigi, Japan
03.2020

Skills

  • Customer Needs Assessments
  • Supporting Personal Needs
  • Bill Payment
  • Office Management
  • Dental Staff Assistance
  • Time Management
  • Table Setting Knowledge
  • Stocking and Replenishing
  • Teamwork and Collaboration
  • Store Opening and Closing

Languages

English
Professional Working
Japanese
Native or Bilingual

Timeline

Making Donuts

Mochi Donuts
04.2023 - 08.2023

Waitress

Masuya Japanese Restaurant
03.2023 - 08.2023

Receptionist

Kubota Dental Clinic
08.2020 - 10.2022

Crew Member

MOS Burger
05.2017 - 08.2020

General Studies

Ashikaga South High School

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Haruka Saito