Harwinder Kaur
Wellard,Western Australia
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Enthusiastic client service professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Looksmart Alterations
Baldivis, Western Australia
12.2022 - 07.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prevented key account losses by researching discrepancies and correcting problems.
- Assisted customers with price checks, lifting heavy items, and addressing other enquiries.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Improved customer service wait times to mitigate complaints.
- Collected deposits or payments and arranged for billing.
Education
M.D. - Accounting
Kaplan Business School
WA02-2025
Skills
- Data Collection
- Confident
- Scheduling
- Data Entry
- Spreadsheets
- Proofreading
- Microsoft Excel
- Data Analysis
- Bookkeeping
- Team-work ability
- Xero
- Financial Management
- Expense Reports
- Cash Flow Analysis
- Financial Reporting
- Quickbooks
Languages
English
Professional
Certification
- Learning Excel Online (Microsoft 365)
- Accounting Foundation: Bookkeeping
- Tips for Better Business Writing
Timeline
Customer Service Representative
Looksmart Alterations
12.2022 - 07.2023
M.D. - Accounting
Kaplan Business School
- Learning Excel Online (Microsoft 365)
- Accounting Foundation: Bookkeeping
- Tips for Better Business Writing
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