Hasan Tasdemir
Merrylands,Australia
Summary
Detail-oriented professional with extensive experience in customer service and team collaboration. Skilled in conflict resolution and fostering positive client relationships. Adept at managing operations, from training staff to handling customer inquiries, all contributing to a successful service environment.
Overview
12
12
years of professional experience
Work History
Senior Credit Solutions Representative
Francom
Parramatta, NSW
05.2025 - Current
- Developed and maintained positive relationships with clients and stakeholders.
- Assisted in training new representatives on company policies and procedures.
- Resolved customer complaints by identifying solutions and coordinating responses.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Consistently met daily performance goals set by management team members.
Owner
Empire Kebabs
Glenmore Park, Australia
11.2017 - 04.2025
- Owner operator for take away family business.
- All rounder role, from food preparation to customer service.
- Manage stock and pay wages to employees.
Crew Member
Mc Donald's
Granville, Australia
04.2014 - 12.2015
- Duties included cooking and preparing food for customers.
Education
CPP41419 Certificate IV in Real Estate Practice -
Entry Education Online
03-2025
Bachelor of Building Management -
University of Western Sydney
Kingswood, NSW02-2022
Higher School Certificate -
Delany College
Granville, NSW09-2017
Skills
- Leadership
- Customer service
- Inventory management
- Quality control
- Collaboration
- Decision making
- Conflict resolution
- Customer relationship management
- Team collaboration
- Employee training
Languages
- Turkish
- English, Native
- Turkish, Native
References
- Charles Antoun - CEO of Franco Group - 0449 255 094
- Madeline Maher - Manager of Empire Kebabs - 0417 322 225
Timeline
Senior Credit Solutions Representative
Francom
05.2025 - Current
Owner
Empire Kebabs
11.2017 - 04.2025
Crew Member
Mc Donald's
04.2014 - 12.2015
CPP41419 Certificate IV in Real Estate Practice -
Entry Education Online
Bachelor of Building Management -
University of Western Sydney
Higher School Certificate -
Delany College