Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

HASAN YAZICI

228 A'Beckeet StWest VIC3000 1119,11,MELBOURNE

Summary

Dedicated individual well-versed in
providing customer service and
preparing hot and cold beverages.
Possesses strong knowledge of
coffee shop operations, customer
service principles, and beveragemaking techniques. Demonstrated
expertise in managing customer
orders, restocking items, and
maintaining a clean and organized
work area.

Overview

5
5
years of professional experience

Work History

Barista

Hilton Convention Center
12.2020 - 11.2021

• Prepared and served coffee, espresso drinks, and teas.
Kept detailed records of sales transactions using POS systems for
accurate accounting purposes.
•Used knowledge of coffee beans and brewing methods to
recommend drinks to customers.
• Cleaned and sanitized work areas, utensils, and equipment.

• Strong communication and interpersonal skills.

• Ability to work under pressure

Barista

STARBUCKS BEYOGLU, ISTANBUL
09.2019 - 10.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Prepared teas, hot chocolate, and other non-coffee drinks for
    customers.

Head Barista

Marriot Hotel Asia
05.2017 - 05.2018
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Monitored customer feedback to improve barista performance and customer service.
  • Prepared and served coffee, espresso drinks, and teas.
  • Used knowledge of coffee beans and brewing methods to
    recommend drinks to customers.
  • Developed extensive knowledge of coffee-making techniques,
    including espresso extraction, milk steaming, and latte art.

Education

Public Relations

Anadolu Univesity
Eskisehir

Skills

  • Excellent Memory
  • Conflict Mediation
  • Adaptive and Creative

Reference

 

Dilan Fulya OZ (Shift Supervisor)

Contac; 0406433553

Timeline

Barista

Hilton Convention Center
12.2020 - 11.2021

Barista

STARBUCKS BEYOGLU, ISTANBUL
09.2019 - 10.2020

Head Barista

Marriot Hotel Asia
05.2017 - 05.2018

Public Relations

Anadolu Univesity
HASAN YAZICI