Haseeb Amjad
Burnie,TAS
Summary
Motivated and adaptable IT professional with extensive hands-on experience across diverse roles in technical support, system administration, and IT operations. Proven ability to troubleshoot complex issues, manage infrastructure, and deliver reliable IT services in both corporate and NDIS environments. Recognized for a proactive approach, strong communication skills, and commitment to continuous improvement in dynamic, user-focused settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Administrator
Tassie Tech
Latrobe, TAS
03.2025 - Current
- Managing and maintaining internal networks, ensuring optimal performance across LAN/WAN systems.
- Administering network security protocols including firewalls, antivirus updates, and VPN access.
- Monitoring and troubleshooting network issues to minimize downtime and improve system reliability.
- Overseeing regular data backups and disaster recovery plans.
- Assisting end-users with connectivity and network-related concerns.
IT Technician
Inspire Care Pty Ltd
Sydney, NSW
02.2024 - 02.2025
- Provided IT support to staff in an NDIS environment, primarily using Brevity Care Software for client and employee management.
- Installed and maintained IT hardware including desktops, printers, routers, and telephony systems.
- Handled onboarding/off boarding processes including account creation, permission setups, and software access.
- Trained staff on secure and effective use of systems in compliance with NDIS data handling protocols.
- Resolved system errors and supported mobile device management.
IT Administrator & Case Manager
Western Sydney Services
Sydney, NSW
04.2023 - 01.2024
- Oversaw all technical aspects of case management using vWorker to track NDIS participant plans, progress, and staff assignments.
- Configured and maintained internal systems including user accounts, security groups, and backup solutions.
- Assisted support workers and case managers with digital workflow issues and software use.
- Conducted routine audits to ensure data integrity and compliance with NDIS standards.
- Contributed to improvements in internal IT processes and staff training initiatives.
Operations Manager (IT Focused)
Toffos Pty Ltd
Sydney, NSW
09.2022 - 03.2023
- Managed day-to-day operations of the business including IT infrastructure, digital inventory tracking, and systems support.
- Coordinated logistics using order management tools and implemented reporting dashboards.
- Worked with external vendors for equipment procurement and digital marketing solutions.
- Maintained the company website and online product catalog, ensuring consistent updates and uptime.
- Monitored network health and led minor troubleshooting efforts for staff hardware/software concerns.
Education
Bachelor of Information Technology -
Kent Institute Australia
Sydney, NSW, AustraliaDiploma - [Field or Program Name]
[Institute Name]
PakistanCambridge A Levels - Computer Science
Mus'ab School System
Lahore, PakistanCambridge O Levels - Sciences
Mus'ab School System
Lahore, PakistanSkills
- PHP
- Python
- JavaScript
- HTML
- CSS
- C#
- Bootstrap
- Django
- Visual Studio
- MySQL
- Windows
- Linux
- MacOS
- Office 365
- ConnectWise Manage
- SharePoint
- Troubleshooting
- IT support
- System maintenance
- Cybersecurity basics
- Cloud environments
- Communication
- Teamwork
- Analytical thinking
- Time management
- Troubleshooting and diagnosis
- Router configuration
- Network monitoring
- Network troubleshooting
Certification
- Full-stack Website Developer
- ConnectWise PSA Dispatcher
- Dell Tech Direct Technician
Projects
Online Sports Events Management System, Developed a dynamic, user-friendly web platform for managing and organizing sports events. Users can browse upcoming events, register for participation, and receive automated updates. The system includes admin-level control for event creation, participant management, and status tracking., JavaScript, Django, HTML, CSS, MySQL Real Estate Management System, Created a responsive web-based solution for real estate agents to manage property listings, customer inquiries, and booking requests. The platform features secure login, property filtering, image uploads, and admin dashboards., PHP, HTML, CSS, MySQL
References
Available upon request.
Languages
English
Full Professional
Urdu
Native/ Bilingual
Punjabi
Full Professional
Timeline
Network Administrator
Tassie Tech
03.2025 - Current
IT Technician
Inspire Care Pty Ltd
02.2024 - 02.2025
IT Administrator & Case Manager
Western Sydney Services
04.2023 - 01.2024
Operations Manager (IT Focused)
Toffos Pty Ltd
09.2022 - 03.2023
Bachelor of Information Technology -
Kent Institute Australia
Diploma - [Field or Program Name]
[Institute Name]
Cambridge A Levels - Computer Science
Mus'ab School System
Cambridge O Levels - Sciences
Mus'ab School System
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