HASEN ALSHAWI
Caversham,WA
Summary
I'm an 19 year old high school graduate looking for a job to expand my skills and build my knowledge and experience. Im a hard worker with discipline and have prior experience working as an electrical apprentice and a restaurant kitchen hand. EXECUTIVE SUMMARY - Team player - Quick learner - Friendly manner - Rule follower - Honest - Responsible - Ability to adapt - C class licence
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Dealer Service Representative
CARWORKS GROUP
02.2023 - Current
- Answered and directed phone calls and liaised with customers in person.
- Resolved customer issues and escalated complex issues to manager.
- Maintained digital records of delivery and receiving information.
- Handled inquiries regarding deliveries, purchase orders and other customer-facing processes.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
Kitchen Hand
Charcoal Chicken Morley
03.2022 - 08.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Transported food items from storage areas to kitchen for prepping.
- Learned other teammates' work tasks to train as backup.
- Operated kitchen equipment in accordance with manufacturer instructions.
Electrician Helper
Amali Electrics
01.2020 - 12.2020
- Learned about electricity and maintaining workplace safety
- Able to do basic electrical jobs
- Pulled wire through conduits and through holes in walls and floors.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Organized materials and tools in to maintain clean and neat work areas.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Education
High School Diploma -
Australian Islamic College
Kewdale, WA12.2021
Skills
- Complex Product Knowledge
- Digital Communications
- Selling Advertising
- Invoice Preparation and Processing
- Customer Inquiries
- Client Relationships
- Understanding Customer Needs
- Advertising Techniques
- Dealership Management
Languages
Arabic
Native or Bilingual
Timeline
Dealer Service Representative
CARWORKS GROUP
02.2023 - Current
Kitchen Hand
Charcoal Chicken Morley
03.2022 - 08.2022
Electrician Helper
Amali Electrics
01.2020 - 12.2020
High School Diploma -
Australian Islamic College
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