Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Hasfaliza Abd Ghafar

Hasfaliza Abd Ghafar

Auckland

Summary

Highly motivated and dedicated professional; nurse with more than 5 years experience in high pressure Intensive Care Unit and Cardiac Care Unit; total of 8.5 years experience with internationally reputable medical equipment manufacturer with main responsibility for Critical Care & Anaesthesia Portfolio. Also with some experience as clinical support of a leading medical consumables manufacturing and supply company with a main focus on Infection Prevention. My hands-on clinical experience provides the necessary expertise when dealing with healthcare professionals and has proved crucial when forming the bridge with our organization's sales team. I am now seeking new challenges in order to further enhance my clinical education capability as well as my business skills.

Overview

16
16
years of professional experience

Work History

Product Specialist

Draeger New Zealand Ltd
03.2018 - Current
  • Training customers on product benefits and features as well as their correct application in the hospital setting
  • Setting up and running of product demonstrations and trials
  • Support of users for product and application related inquiries during trials and post installation
  • Train and support Draeger sales team on product benefits, features and application
  • Troubleshoot and support any issues from customers related to product
  • Organize and run education sessions for users
  • Responsible for tender participation related to product portfolio (tender specification).

Professional Service: Infection Prevention Division

3M Malaysia Sdn Bhd
11.2016 - 01.2018
  • Develop and maintain knowledge of clinical practices, regulations and product applications
  • Identify customer needs as well as competitive activities and derive 3M business strategies
  • Develop local competitive and market intelligence, and communicate this information to local business team and to regional Professional Service team
  • Participate in local business plan development and translate strategies into Professional Service support plans, tactics and activities
  • Develop and maintain local consultants, key opinion leaders and organizational relationships
  • Network with regional and local Professional Service personnel to exchange information and best practices
  • Proactively identify and bring forward product or business opportunities to the country, and communicate this to regional Professional Service team.

Application Specialist: Operating Room

Draeger Medical South East Asia
03.2013 - 10.2016
  • Training customers on product benefits and features as well as their correct application in the hospital setting
  • Setting up and running of product demonstrations and trials
  • Support of users for product and application related inquiries during trials and post installation
  • Train and support Draeger sales team on product benefits, features and application
  • Troubleshoot and support any issues from customers related to product applications
  • Organize workshops and talks related to improving product knowledge among users
  • Organize and run CME sessions for users
  • Organize marketing activities related to product.

Clinical Instructor in Intensive Care Unit, High Dependency Unit and Stepdown HDU

Sunway Medical Centre
06.2012 - 02.2013
  • Guide and train new staff in the Intensive Care Unit to function and meet the standard of care by running special introductory program
  • Provide adequate knowledge and skills to new staff as well as existing staff
  • Ensure the staff maintains the required standard of care in the department
  • Conduct bedside teaching to update knowledge and skills of all staff
  • Ensure staff achieve the required CPD points in order to be able to renew their practice license
  • Conduct Basic Life Support Program training
  • Conduct in-service talks for nurses.

Senior Staff Nurse (RN 2) in Intensive Care Unit/Coronary Care Unit/Neonatal Intensive Care Unit

Sunway Medical Centre
04.2012 - 06.2012
  • Acting shift team leader including the assignment of beds and staffing according to the census requirements as well as plotting cases to the nurse in-charge
  • Guiding and coaching new staff and student nurses in the unit
  • Assisting unit manager to ensure adequate staffing within a shift
  • Conduct and take part in quality improvement projects in the unit.

Staff Nurse (RN 1) in Critical Care Unit/Coronary Care Unit/Neonatal Intensive Care

Sunway Medical Centre
07.2007 - 04.2012
  • Care of multidiscipline critically ill patients in both medical and surgical areas including cardiac, neurology, general medicine, general surgery, neuro surgery heart surgery, orthopedic, neonatology and pediatric disciplines
  • Care for patients who require inotropes support
  • Care for critically ill patients that require medical devices support such as ventilator, IABP, CRRT machine, and pace maker
  • Care of newly born premature neonates
  • Deliver emergency and critical care to patients as per hospital protocol.

Education

Coronary Care Nursing Specialty

University Malaya Medical Centre
Malaysia
08.2010

Nursing

Masterskill College of Nursing & Science
Malaysia
06.2007

Skills

  • Product Demonstrations
  • User Support
  • Outstanding Interpersonal Skills
  • Technical Troubleshooting

Additional Information

Currently volunteering with St John Therapy Pets in Auckland Hospital since early 2023.

Additionally, appointed as the Team Leader for the Auckland Hospital Therapy Pets Team, managing volunteers & their pets that visit Auckland Hospital. We have 25 volunteers under my team and still actively recruiting. Responsibilities:

  • Provide support and mentoring advice to the team.
  • Recruit new volunteers, and liaise with the facilities visited by volunteers.
  • Reporting and attending Area Committee Meetings as required.
  • Organising recognition events, meetings and training for the team.

Languages

English
Full Professional
Malay
Native or Bilingual

Timeline

Product Specialist

Draeger New Zealand Ltd
03.2018 - Current

Professional Service: Infection Prevention Division

3M Malaysia Sdn Bhd
11.2016 - 01.2018

Application Specialist: Operating Room

Draeger Medical South East Asia
03.2013 - 10.2016

Clinical Instructor in Intensive Care Unit, High Dependency Unit and Stepdown HDU

Sunway Medical Centre
06.2012 - 02.2013

Senior Staff Nurse (RN 2) in Intensive Care Unit/Coronary Care Unit/Neonatal Intensive Care Unit

Sunway Medical Centre
04.2012 - 06.2012

Staff Nurse (RN 1) in Critical Care Unit/Coronary Care Unit/Neonatal Intensive Care

Sunway Medical Centre
07.2007 - 04.2012

Coronary Care Nursing Specialty

University Malaya Medical Centre

Nursing

Masterskill College of Nursing & Science
Hasfaliza Abd Ghafar