Hasini Veediyaarachchi
Dandenong,VIC
Summary
Dependable All Rounder successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personal development, team collaboration and resolving issues with customers, waitstaff and management.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Nando's - Parkmore
12.2021 - Current
- Hospitality duties involved cashier skills, cleaning, preparation work, hosting tasks and maintaining food safety and hygiene regulations
- This role's dynamic nature has sharpened my teamwork abilities, enabling me to work well with people from a variety of backgrounds
- This flexibility has allowed me to collaborate with coworkers with different skill sets and has also made it easier for us to operate as a team
- This position has allowed me to expand and enhance my creative problem solving and organisational skills.
Assistant
Buddy's Dog Wash
01.2021 - 01.2022
- Duties involved interacting/serving clients whilst also assisting the groomer, and handling tasks including collecting money and helping with dog transfers both prior to and following grooming appointments
- This position allowed me to gain and develop my professionalism and patience, as my role was to manage the fine line between offering amiable customer service and making sure the grooming procedure is carried out correctly
- This then in turn enhanced my capacity to communicate with clients in an efficient manner and carry out jobs precisely.
School Leadership
01.2020 - 12.2020
- In my position as the cohort's Year 10 Captain, I exercised leadership by organising frequent meetings with other students to assess the wellbeing of those in the year level
- In my role, I responded to peer concerns and brought them up with the year level coordinators so they could be resolved
- The preparation of several activities and charitable events targeted at encouraging a supportive and active school community was also made possible by these discussions.
Education
Bachelor of Arts - Criminal Justice
Federation University Australia
Berwick, VIC11.2027
High School Diploma -
Keysborough Secondary College
11.2023
Skills
- Quick Learner
- Leadership skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Critical Thinking
Languages
Sinhala
Native or Bilingual
English
Native or Bilingual
Timeline
Nando's - Parkmore
12.2021 - Current
Assistant
Buddy's Dog Wash
01.2021 - 01.2022
School Leadership
01.2020 - 12.2020
Bachelor of Arts - Criminal Justice
Federation University Australia
High School Diploma -
Keysborough Secondary College
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