HASITHA SANTHUSHTI WEERASINGHE
Greenvale
Summary
Experienced accounting professional prepared for this role, known for strong analytical skills and precision in financial management. Proven ability to drive results through team collaboration and adaptability to changing needs. Expertise in financial reporting, budgeting, and compliance, with focus on accuracy and efficiency. Reliable, dependable, and committed to achieving organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Center Receiptionist
Danaher Drive & Oakleigh Family Medical Center
08.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Branch Manager
UNION BANK OF COLOMBO PLC
03.2017 - 11.2023
- Company Overview: Established in 1995, as the 8th indigenous Bank, Union Bank is among the top 7 private commercial Banks in Sri Lanka in market capitalization, offering a full range of products and services to personal and commercial financial sectors
- Delivering a unique value proposition, backed by exceptional service, Union Bank had been continuously expand its reach across Sri Lanka through a robust channel strategy consisting of an island-wide branch network and alternate channels
- Meet Financial Targets,managed branch profit & loss by finical reporting to the higher management been responsible for towards branch profitability.
- Working towards established targets, monitoring actual performance and taking remedial action
- Enhance the portfolio by canvassing new clients, while growing the existing portfolio
- Maintain superior customer service with high level of customer satisfaction
- Improve up-selling and cross selling strategies
- Ensure minimum service levels are implemented at all customers segments
- Acting as an intermediary between the clients and important support service points of the bank i.e
- Trade Services, Treasury, Branches, Central Operations, settlements etc
- To provide a superior service
- Comply with all transactions and closely monitor Assistant Branch manager to obtain a 'Good' audit rating
- All operational work is according to the Banking operations manuals and other internal and external banking guide lines
- Compliance with statutory regulations, Bank controls and procedures
- Monitor and control operational activities of the Branch and minimize operational losses
- Monitor and control all operational expenses in the Branch e.g
- OT, Telephone charges, Traveling & Other expenses
- By establishing mechanisms to ensure compliance and ensuring there are no adverse comments from internal audits, external audits and audits done by regulatory bodies
- Strict compliance and adherence to operational guidelines
- Ensure that exceptions are recorded and approved by the relevant approval authority and retain copies for future reference
- Established in 1995, as the 8th indigenous Bank, Union Bank is among the top 7 private commercial Banks in Sri Lanka in market capitalization, offering a full range of products and services to personal and commercial financial sectors
- Delivering a unique value proposition, backed by exceptional service, Union Bank had been continuously expand its reach across Sri Lanka through a robust channel strategy consisting of an island-wide branch network and alternate channels
Branch Manager
NATIONS TRUST BANK PLC
04.2004 - 02.2017
- Company Overview: NTB is one of the fastest growing banks in Sri Lanka
- The portfolio of financial products and services caters to the varying requirements of individual, corporate and institutional clients
- NTB have over 75 branches, 101 ATMs, 21 leasing centers and offer a wide range of great value financial products, from tailor-made Treasury products to retail products, from leasing to American Express credit cards
- Joined Nations Trust Bank PLC as a Trainee Banking Assistant in the month of April 2004, Subsequently attached to departments including Retail Banking, Finance Department, and Payment services
- Throughout my banking career at NTB I was handling the positions as Banking Assistant, Senior Banking Assistant, Unit head and Branch Manager in NTB
- I was performing duties of Ward Place and Nawam Mawatha branches of NTB as Unit Head (Acting Branch Manager) from 2009 to 2015 and from July 2015 to February 2017 as Branch Manager at Nawam Mawatha
- In the capacity of Unit head and Branch Manager I was handling overall branch operations, branch sales and marketing efficiently by meeting up with my Key Performance Indicators
- Managing an overall branch base of LKR 1.5 bn in liabilities and 450Mn in Assets inclusive of the business and SME clients
- Ensure that targets set on all marketing promotions are achieved
- Ensure that the expected number of new Business banking customers is acquired, with value
- Carry out the relationship management program for the Private banking and top Business banking customers
- Carry out a focused customer retention and management program for retail and SME client base
- Implement the assets mobilization effort through the branch and achieve set targets
- Improve operational efficiency and productivity by eliminating red tape, maintaining Flexibility, benchmarking process efficiencies in sales management processes, Monitoring service standards & Business Intelligence
- Achieve compliance with all regulatory and legal requirements and internal policies
- Contain Costs by reviewing cost structure
- Grow profitable customer base and enhance customer profitability by putting in processes for customer Management and customer recognition
- Ensure that the right mix of products and services are available to meet target customer needs, Value for money, Differentiae products beyond banking
- NTB is one of the fastest growing banks in Sri Lanka
- The portfolio of financial products and services caters to the varying requirements of individual, corporate and institutional clients
- NTB have over 75 branches, 101 ATMs, 21 leasing centers and offer a wide range of great value financial products, from tailor-made Treasury products to retail products, from leasing to American Express credit cards
Senior Banking Assistant - MIS Analyst
NATIONS TRUST BANK PLC
04.2004 - 02.2017
- Handled MIS (Management Information System)
- Preparing financial reporting to Weekly, Monthly management reviews
- Data and customer portfolio analysis in different customer segments of bank to evaluate the customer segment profitability
Senior Banking Assistant - Overall Branch Operations
NATIONS TRUST BANK PLC
04.2004 - 02.2017
- Ensure excellent service standards maintained with seamless delivery of service
- Help retain profitable customers and increase revenue
- Ensuring the adherence of all team members to Cost control mechanism
- Monitor and inform the manager regarding all suspicious transactions at branch level for compliance purposes
- Closure of non operating and zero balance accounts on a monthly basis
- Take initiatives to curtail costs in the department where and when necessary
- Initial authorization of teller grade transactions
Banking Assistant - Payment Services/Remittances
NATIONS TRUST BANK PLC
04.2004 - 02.2017
- Handled all Inward and Outward remittances through SWIFT between foreign banks
- Handled Slips/ transfers I.e inter bank payment transfers between local banks
- Local and Foreign cheque clearing centrally
- Handled debit card operations
Trainee Banking Assistant - Cash Operations
NATIONS TRUST BANK PLC
04.2004 - 02.2017
- Processing of cash and front counter transactions
- Cheque and Cash deposits & withdrawals of higher value
- Cheque and draft (local / foreign) purchases & issuance
- Travelers' cheques and foreign currency issuance & Encashments
- Money gram Encashments & Issuance of cashier's orders
- Opening of all types of accounts & placements of Fixed Deposits, Call Deposits and Certificate of Deposits
- Initial processing of outward telegraphic transfers, SLIP transfers and inter bank (RTGS) transfers
Education
Masters of Business Administration -Accounting
Universal Business College
Australia05-2026
MBA - Business Administration And Management
Australian Institute of Business
Sri Lanka01-2015
GED -
Institute of Bankers of Sri Lanka
Sri Lanka09-2006
GED -
Chartered Institute of Management Accountants
Sri Lanka09-2005
Skills
- Organizational development
- Advanced Excel
- Relationship management
- Bank reconciliation
- Financial modeling
- Cash management
- Branch administration
- Financial statements
- Account reconciliation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 20 in the development of business projects by achieving higher number of profits to the branch.
- Resolved product issue through consumer testing.
- Increased profits by 100% without reducing customer satisfaction rates.
Certification
- Victorian Driver's License
Languages
English
Full Professional
Timeline
Medical Center Receiptionist
Danaher Drive & Oakleigh Family Medical Center
08.2024 - Current
Branch Manager
UNION BANK OF COLOMBO PLC
03.2017 - 11.2023
Branch Manager
NATIONS TRUST BANK PLC
04.2004 - 02.2017
Senior Banking Assistant - MIS Analyst
NATIONS TRUST BANK PLC
04.2004 - 02.2017
Senior Banking Assistant - Overall Branch Operations
NATIONS TRUST BANK PLC
04.2004 - 02.2017
Banking Assistant - Payment Services/Remittances
NATIONS TRUST BANK PLC
04.2004 - 02.2017
Trainee Banking Assistant - Cash Operations
NATIONS TRUST BANK PLC
04.2004 - 02.2017
- Victorian Driver's License
Masters of Business Administration -Accounting
Universal Business College
MBA - Business Administration And Management
Australian Institute of Business
GED -
Institute of Bankers of Sri Lanka
GED -
Chartered Institute of Management Accountants
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