Hasmik Jasmin Grigoryan
Marsfield,Australia
Summary
Customer-focused professional with experience in client service and a genuine love and passion for beauty industry. Previous experience within a cosmetics company, supported by a make up training and many years of ongoing independent learning in skincare, cosmetics and make up techniques. Warm, polished, approachable, with a strong ability to understand customer needs and provide thoughtful recommendations and create a positive customer experience. Highly organised attentive to detail and quick to learn new products, systems and processes, with a strong work ethic and a positive manner.
Overview
22
22
years of professional experience
Work History
Office administration / editing ( part time)
EmilioB Photography Studio
01.2014 - Current
- Provided friendly, personalized service to clients, addressing inquiries and individual needs.
- Built positive client relationships through clear communication and attention to detail.
- Managed client bookings and schedules, ensuring smooth experiences from inquiry to completion.
- Coordinated client orders, liaising with couriers and suppliers for accurate, timely delivery.
- Handled multiple client deadlines and priorities in a fast-paced, customer-focused environment.
- Communicated professionally with clients, contractors, suppliers, and internal teams.
- Maintained accurate client information and confidential records.
- Processed invoices and payments while supporting efficient studio operations.
Business Support Coordinator/Accounts team
UXC Connect Pty Ltd
12.2009 - 05.2011
- Supported daily business operations, collaborating with management to fulfill sales and engineering requests.
- Managed administrative processes, contracts, and records while consistently meeting deadlines in a fast-paced corporate environment.
Business support coordinator
Crossmark
08.2006 - 01.2007
- Assisted program manager with client marketing and visual merchandising projects.
- Coordinated project administration and client requirements in a fast-paced environment.
Customer Service ( part time)
Diva Cosmetic Shop
Yerevan, Armenia
05.2004 - 04.2005
- Welcomed customers provided recommendations based on their needs
- Delivered exceptional customer service
- Created attractive displays and maintained store cleanliness and product hygiene
- cash handling
Education
Diploma of Business -
Granville TAFE
12-2013
Bachelor of Arts Degree - English Language, International Tourism
Valerie Brusov Yerevan State Linguistic University
Armenia03-2006
Bachelor of Arts Degree - Russian Language
Gdansk State University
Poland06-2003
Skills
- Client service and support
- Relationship building
- Sales support and recommendations
- Customer needs assessment
- Beauty and skincare expertise
- Product knowledge and learning
- Communication skills
- Personal presentation
- Attention to detail
- Team collaboration
- Fast-paced adaptability
- Time management and prioritization
- Stock administration
Beauty & Cosmetics knowledge & Training
2013 - Melissa Sassine academy glamour make up workshop
2025 - One-on -One Make Up Technique & Application Workshop, Beauty Fabric Armenia
- Strong Knowledge of skincare, cosmetics and make up application techniques
- Confident with foundation shade matching, undertones and complexion products
- Knowledge of make up application techniques, colour selection and product layering
- Knowledge of Skincare Ingredients and product suitability
- Ongoing self-directed education through product research, comparison and practical use
Hobbies and Interests
- Fashion • Beauty • Makeup • Skincare • Health & Wellbeing • Nutrition • Swimming • Music • Reading & Podcasts
Languages
- English
- Armenian
- Russian
- Polish
Timeline
Office administration / editing ( part time)
EmilioB Photography Studio
01.2014 - Current
Business Support Coordinator/Accounts team
UXC Connect Pty Ltd
12.2009 - 05.2011
Business support coordinator
Crossmark
08.2006 - 01.2007
Customer Service ( part time)
Diva Cosmetic Shop
05.2004 - 04.2005
Diploma of Business -
Granville TAFE
Bachelor of Arts Degree - English Language, International Tourism
Valerie Brusov Yerevan State Linguistic University
Bachelor of Arts Degree - Russian Language
Gdansk State University