Hassan Hassan
Dharruk, NSW,NSW
Summary
Accomplished Operations Supervisor with a proven track record at Sargents Pies, enhancing team productivity and reducing turnover by fostering a positive work environment. Skilled in people management and analytical thinking, I excel in developing efficient work processes and improving performance metrics. Achieved a significant increase in operational efficiency through strategic planning and relationship building.
Overview
8
8
years of professional experience
Work History
Team Leader
Bevchain
01.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Evaluated staff performance and provided coaching to address inefficiencies.
Mechanic
Family Business
12.2017 - Current
- Repaired and replaced worn and damaged components.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested equipment to locate worn and damaged parts.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Family owned and run for over 20 years
Operations Supervisor
Sargents Pies
05.2023 - 11.2024
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Team Leader
Aldi Warehouse
10.2020 - 11.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
Team Leader/ Training
Woolworths
05.2019 - 01.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
Picker Packer/Forklift Operator
Woolworths
01.2017 - 05.2019
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Followed orders precisely for correct items, sizes and quantities.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Safely and securely loaded items to prevent damage during transport.
Education
Year 12 -
Rootyhill High School
Rooty Hill, NSW07.2015
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Performance improvement
- Work planning
- Analytical thinking
- Relationship building
Timeline
Operations Supervisor
Sargents Pies
05.2023 - 11.2024
Team Leader
Bevchain
01.2022 - Current
Team Leader
Aldi Warehouse
10.2020 - 11.2022
Team Leader/ Training
Woolworths
05.2019 - 01.2021
Mechanic
Family Business
12.2017 - Current
Picker Packer/Forklift Operator
Woolworths
01.2017 - 05.2019
Year 12 -
Rootyhill High School
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