Summary
Overview
Work History
Education
Skills
Timeline
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Hassan Zogan

Docklands,Australia

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Leader of Sports Committee

Saudi Arabia Association Students Melbourne
01.2023 - 2024
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees on Product or Service and assigned duties.
  • Oversaw day-to-day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Senior Flight Attendant

Flynas
03.2016 - 10.2021
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Promoted passenger and crew safety by complying with airline and federal aviation regulations.
  • Followed safety, passenger and supply pre-flight checklists.

Front Desk Receptionist

Marriott Hotels International
01.2015 - 02.2016
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Maintained business office inventory and equipment by checking stock for needed supplies.

Education

Bachelor of Science - Sports Management

Deakin University
Melbourne
01.2025

Skills

  • FAA Regulations
  • Emergency Situations Management
  • Public Interaction
  • Safety Procedures
  • Customer Service
  • Airline Policies
  • Microsoft Office

Timeline

Leader of Sports Committee

Saudi Arabia Association Students Melbourne
01.2023 - 2024

Senior Flight Attendant

Flynas
03.2016 - 10.2021

Front Desk Receptionist

Marriott Hotels International
01.2015 - 02.2016

Bachelor of Science - Sports Management

Deakin University

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Hassan Zogan