Hassan Zogan
Docklands,Australia
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Leader of Sports Committee
Saudi Arabia Association Students Melbourne
Melbourne, VIC
01.2023 - 2024
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on Product or Service and assigned duties.
- Oversaw day-to-day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Senior Flight Attendant
Flynas
Jeddah, Saudi Arabia
03.2016 - 10.2021
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Promoted passenger and crew safety by complying with airline and federal aviation regulations.
- Followed safety, passenger and supply pre-flight checklists.
Front Desk Receptionist
Marriott Hotels International
Gizan, Saudi Arabia
01.2015 - 02.2016
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Maintained business office inventory and equipment by checking stock for needed supplies.
Education
Bachelor of Science - Sports Management
Deakin University
Melbourne01.2025
Skills
- FAA Regulations
- Emergency Situations Management
- Public Interaction
- Safety Procedures
- Customer Service
- Airline Policies
- Microsoft Office
Timeline
Leader of Sports Committee
Saudi Arabia Association Students Melbourne
01.2023 - 2024
Senior Flight Attendant
Flynas
03.2016 - 10.2021
Front Desk Receptionist
Marriott Hotels International
01.2015 - 02.2016
Bachelor of Science - Sports Management
Deakin University