Hassanweli Hassan
Box Hill,Australia
Summary
Motivated law student focused on applying legal knowledge and research skills to support case preparation and client consultations. Demonstrates strong analytical abilities and attention to detail, ensuring thorough and accurate legal documentation. Capable of managing multiple tasks in fast-paced environments to meet strict deadlines.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
3
3
years of professional experience
Work History
Representative
Bose Corporation
Melbourne, Victoria
11.2022 - 04.2023
- Maintained high standards of service for positive customer experiences.
- Perfected sales presentations leading to higher conversion rates.
- Provided excellent customer service, received commendations from clients frequently.
- Promoted product knowledge, enhanced sales performance.
- Retained product and service knowledge for persuasive customer pitching.
- Resolved customer concerns promptly to maintain satisfaction.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
- Documented all customer interactions for record keeping purposes.
Customer Service
Roll'd
Melbourne, Australia
03.2022 - 08.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Cross-trained and provided back up for customer service managers
- Cross-trained and backed up other customer service managers
- Performed administrative duties contributing towards smooth store operations.
- Facilitated customer loyalty programmes to enhance customer retention.
Retail Assistant
Sainsbury's
London
11.2021 - 01.2022
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Greeted customers, helped locate merchandise and suggested suitable options
- Used POS system to process sales, returns, online orders and gift card activations
- Approached browsing customers to initiate conversations to determine buying preferences
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Supported team members for improved operational efficiency.
- Delivered excellent customer service by answering queries and providing product information.
Intern
Michael, Daud and Associates.
Nairobi, Kenya
08.2021 - 10.2021
- Participated in court proceedings for gaining practical experience.
- Conducted comprehensive research on legal matters, facilitated better case outcomes.
- Observed confidentiality protocols when handling sensitive information ensuring trust and integrity were upheld at all times.
- Prepared case briefs under guidance, augmented understanding of complex cases.
- Accompanied senior lawyers to meetings with clients providing essential note-taking assistance.
- Drafted legal documents under supervision of solicitors, enhanced accuracy.
- Assisted in drafting contracts while ensuring compliance with laws which minimised risks and disputes.
- Worked closely with paralegals to compile evidence, resulted in well-prepared trials.
Intern
Adrian Kenya ltd.
Nairobi
11.2019 - 12.2019
- Enhanced digital presence by updating company's social media platforms regularly.
- Fostered positive relationships with clients for enhanced business reputation.
- Delivered exceptional administrative support to senior executives during peak business periods.
- Participated in staff meetings to discuss latest developments.
- Used strong work ethic to meet stringent deadlines.
- Fostered culture of professional conduct within small to medium-sized teams.
Education
Bachelor Degree - Law
Deakin University
Melbourne, VIC 07.2022 -
Diploma - Foundation program
Deakin college
Melbourne, VIC 06.2022 - 06.2023
Skills
- Judicial reasoning
- Case analysis
- Ethical judgement
- Pressure handling
- Problem-solving
- Team Leadership
- Public speaking
- Sales expertise
- Microsoft Office
- Persuasive communicator
- Customer Service
- Cultural awareness
- Legal research
- Calm under pressure
- Communication skills
- Multilingual
Languages
English
Native
Somali
Fluent
Swahili
Native
Affiliations
- Running
- Horse Ridding (Dressage and show jumping)
Custom
Diploma
Timeline
Representative
Bose Corporation
11.2022 - 04.2023
Bachelor Degree - Law
Deakin University
07.2022 -
Diploma - Foundation program
Deakin college
06.2022 - 06.2023
Customer Service
Roll'd
03.2022 - 08.2022
Retail Assistant
Sainsbury's
11.2021 - 01.2022
Intern
Michael, Daud and Associates.
08.2021 - 10.2021
Intern
Adrian Kenya ltd.
11.2019 - 12.2019
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