Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hassib Aziz

Merrylands,NSW

Summary

Proven Security Officer with a track record of enhancing safety and customer satisfaction at Glad Group. Skilled in incident reporting, emergency response, and conflict de-escalation, demonstrating superior customer service. Fluent in English and Dari, adept at improving security measures and reducing incidents. A reliable team player committed to maintaining secure environments. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

5
5
years of professional experience

Work History

Security Officer

Glad Group
05.2024 - 07.2024
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Evaluated security systems and procedures to identify areas for improvement.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.

Security Officer

QuestEffect
12.2023 - 04.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Retail Worker

Kmart
01.2020 - 09.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.

Education

No Degree - Business

University of Tech Sydney
Sydney, NSW
06.2023

High School Diploma -

Merrylands High School
Merrylands, NSW
12.2021

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Physical Fitness
  • Superior customer service
  • Conflict de-escalation
  • FLUENT IN Dari
  • FLUENT IN English
  • Patrolling
  • Reliability
  • Verbal and written communication
  • Punctuality
  • Security camera monitoring
  • First Aid Certified
  • Emergency awareness
  • Physical Stamina
  • English fluency
  • Customer Service
  • Team Player
  • Honest and Dependable
  • Reliable and Responsible

Timeline

Security Officer

Glad Group
05.2024 - 07.2024

Security Officer

QuestEffect
12.2023 - 04.2024

Retail Worker

Kmart
01.2020 - 09.2023

No Degree - Business

University of Tech Sydney

High School Diploma -

Merrylands High School

Similar Profiles

CREATE PROFILE
Hassib Aziz