Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khandaker Hassin Sadman

Sydney,NSW

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

5
5
years of professional experience

Work History

Cashier

Crown Extra Minimart
01.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.

Uber Partner

Uber Eats
01.2019 - Current
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Adhered to all safety regulations and traffic laws while driving.
  • Responded to customer concerns and complaints politely and professionally.

Kitchen Hand

Atavola
03.2022 - 03.2023
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

Taylors College - Sydney
Waterloo, NSW
12.2020

Skills

  • Customer Service Excellence
  • Cash Management
  • Order Verification
  • Safety Verifications
  • Product and Service Sales
  • Payment Collection
  • Adaptable and Flexible
  • Customer Seating
  • Order Packaging
  • Loyalty Program Promotion
  • Order Taking
  • Feedback Acceptance
  • Return and Exchange Processing
  • Cash Register Systems
  • Security Monitoring
  • Refunds and Exchanges
  • Microsoft Office
  • Hospitality and Accommodation
  • Till Counting
  • Cash Drawer Management
  • Money Handling
  • Wrapping and Boxing
  • Credit and Cash Transactions
  • Customer Relations
  • Identification Checks
  • Belt Conveyors
  • Merchandise Packaging
  • Product Location
  • Records Maintenance
  • Product Knowledge
  • Service Minded
  • Ticket Sales
  • Guest Inquiries
  • Online Orders Preparation
  • Cash Counting Machine Operations

Languages

Bengali
Native or Bilingual
English
Full Professional

Timeline

Kitchen Hand

Atavola
03.2022 - 03.2023

Cashier

Crown Extra Minimart
01.2021 - Current

Uber Partner

Uber Eats
01.2019 - Current

High School Diploma -

Taylors College - Sydney

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Khandaker Hassin Sadman