Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Timeline
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Hasti Nikka

DONCASTER EAST,VIC

Summary

I am a dedicated and enthusiastic professional with a profound passion for participating in the world and seeking experience. Possessing a keen understanding of various scents and their nuances, I am adept at assisting customers in finding the perfect fragrance that complements their personality and style. Backed by months of experience in the retail sector, I excel in delivering exceptional customer service and fostering lasting relationships.

My knowledge extends beyond product recommendations, as I stay updated on industry trends, emerging brands, and the science behind perfumery. Proficient in guiding customers through olfactory journeys, I have a proven track record of achieving sales targets through genuine engagement and personalized consultations.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Tiadem Jewellery
Ringwood, VICTORIA
10.2023 - Current
  • Performed display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Reported any discrepancies in inventory counts or pricing issues Described merchandise and explained use, operation and care.
  • Helped customers by answering questions and locating merchandise.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

Support Staff Member

Dana Care
Deer Park, VIC
12.2022 - Current
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Provided emotional and practical support to vulnerable adults.
  • Organized effective communiction between other professionals involved in a client's care

Waitress

Grand Star Reception & Convention Centre
Altona North, VIC
12.2022 - 08.2023
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Responded to ad hoc cleaning duties at end of shift.
  • Satisfied clients by topping off drinks and offering condiments, napkins and other items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Adhered to safety protocols for handling hot plates, sharp knives and other kitchen equipment.
  • Assisted with setting tables, bussing tables, taking out trash and cleaning dining areas.
  • Set tables for functions and also reset at the end of the function

Education

High School Diploma -

Doncaster Secondary College
Melbourne, VIC
10-2033

Bachelor of Science - Biomedical Sciences

Deakin University
Melbourne, VIC
06-2027

Skills

  • Money Handling
  • Customer Service
  • Display Setup
  • Order Processing
  • Retail Store Operations
  • Store Opening and Closing
  • Stocking and Receiving
  • Teamwork
  • Teamwork and Collaboration
  • Cash Register Operation

Accomplishments

· Kwong Lee Dow Young scholars’ program, Melbourne University

- An academic enrichment program designed to support high achieving Victorian Year 11 and Year 12

Affiliations

  • Fluent in Persian (Farsi)
  • Fluent in English

Languages

Persian
Professional
English
Native/ Bilingual

References

References available upon request.

Timeline

Retail Sales Associate

Tiadem Jewellery
10.2023 - Current

Support Staff Member

Dana Care
12.2022 - Current

Waitress

Grand Star Reception & Convention Centre
12.2022 - 08.2023

High School Diploma -

Doncaster Secondary College

Bachelor of Science - Biomedical Sciences

Deakin University

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Hasti Nikka