Hatham Mohsen
Schofield,Australia
Summary
I am seeking employment with an organization where I can offer my expertise to further assist in the growth of the company. I have employment experience within a customer service, warehouse environment and work very well under high-pressured situations. I am always open to learning new skills, abilities and gain training for business and personal development.
Overview
6
6
years of professional experience
Work History
Disability Support Worker
Al fadi Giving Hand
03.2024 - Current
- Provide high-quality care and daily assistance to clients living with physical and intellectual disabilities.
- Support clients with personal care, including toileting, and showering.
- Assist with meal preparation, feeding, and ensuring dietary needs are met.
- Help clients access the community by supporting them with transport and accompanying them to appointments or day program activities.
- Encourage independent and support clients in developing life skills.
- Monitor and document client progress and behaviours accurately.
- Write and submit detailed incident reports when necessary, in accordance with company policies and NDIS standards.
- Maintain a safe and clean-living environment, including basic household tasks such as laundry and cleaning.
- Follow individualized support plans and work collaboratively with team members, families, and supervisors.
Picker – Grade 1 (ACCO Brands Australia Pty Ltd)
HOBAN Recruitment Pty Ltd
10.2022 - 02.2024
- Picking quality goods to match customer orders.
- Paper Picking goods within a large warehouse environment.
- Packing customer orders goods safely.
- Organising and separating picked items.
- Moving completed orders to the packing area.
- Performing any other assigned duties.
- Pallet loading and wrapping.
- Lifting, moving and carrying up to 20kgs repetitively.
- Team Player.
- Ensuring work areas are kept clean.
Team Leader
Xtream Car Care
02.2022 - 07.2022
- Train staff.
- Handle all payments.
- Taking orders.
- Directing cars.
- Assisting customers.
- Moving and parking cars.
- Assist team with washing and detailing cars if required.
Online Personal Shopper
Woolworths CFC Mascot
09.2021 - 02.2022
- Packing orders for customers.
- Helping customers make the best possible purchases by providing excellent customer service.
- Responding promptly and effectively to customers’ complaints and requests.
- Tracking items and scanning barcodes using the RF scanner.
- Supporting customers with placing orders with good quality.
- Ensure all trips were completed on time.
Waitress
Al Amar Lebanese restaurant
07.2019 - 12.2020
- Greeted customers to tables and provided menus.
- Taking customers’ orders.
- Delivering food to the table.
- Explain various dishes on the menu to costumers and make menu recommendations if desired.
- Gained immeasurable experience in multitasking.
- Provided friendly and attentive service to all customers.
- Made sure all food was nicely prepared before ran out to customers.
- Reset tables and kept dining room and work areas clean.
- Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Helped train new employees.
- Perform food preparation duties such as preparing salads, appetizers, desserts.
Retail Assistant
Best & Less Fairfield
05.2019 - 05.2019
- Welcoming and acknowledging the customers and offering my assistance to them.
- Unpacking and packing of stock.
- Returning items from the change rooms and counters back onto the shelves.
- Used the price label to discount tag prices for upcoming sale in store.
- Cleaning of the store consistently and at the end of my shift.
- Directed customers to the online service consultants to assist them to purchase online when the store was out of stock for what they were after.
Education
Statement of Attainment - First Aid
First Aid Pro Australia
12-2024
Statement of Attainment - Individual Support
Essential Skills Training
01.2023
Certificate - Retail Services
Aurora Training & Professional Services
01.2021
Statement of National WHS General Construction Induction Training -
Just Careers Training
01.2020
Statement of Completion for Traffic Control Work Training -
Just Careers Training
01.2020
Certificate II - Retail Services
ARA Institute
01.2019
Year 10 - High School Teaching
Bankstown Senior College
01.2017
Responsible service of alcohol (RSA) & Responsible Gambling Services (RCG) Certificate -
Hurlstone Park RSL
01.2016
Bankstown Senior College - Preparation Course
01.2016
Riyadh Middle School -
01.2015
Skills
- Excellent Time Management
- Fast Learner
- Adaptability
- Strong Attention to Detail
- Team-Oriented and Independent
- Effective Interpersonal Communication
- Bilingual - English & Arabic
References
Rakshya Ghimire, Employment Mentor, AMES Australia, 0289350742, ghimirer@ames.net.au
Timeline
Disability Support Worker
Al fadi Giving Hand
03.2024 - Current
Picker – Grade 1 (ACCO Brands Australia Pty Ltd)
HOBAN Recruitment Pty Ltd
10.2022 - 02.2024
Team Leader
Xtream Car Care
02.2022 - 07.2022
Online Personal Shopper
Woolworths CFC Mascot
09.2021 - 02.2022
Waitress
Al Amar Lebanese restaurant
07.2019 - 12.2020
Retail Assistant
Best & Less Fairfield
05.2019 - 05.2019
Statement of Attainment - First Aid
First Aid Pro Australia
Statement of Attainment - Individual Support
Essential Skills Training
Certificate - Retail Services
Aurora Training & Professional Services
Statement of National WHS General Construction Induction Training -
Just Careers Training
Statement of Completion for Traffic Control Work Training -
Just Careers Training
Certificate II - Retail Services
ARA Institute
Year 10 - High School Teaching
Bankstown Senior College
Responsible service of alcohol (RSA) & Responsible Gambling Services (RCG) Certificate -
Hurlstone Park RSL
Bankstown Senior College - Preparation Course
Riyadh Middle School -
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