Hatice Hodgson
Perth,Madeley
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Independent Travel Agent
Self-employeed
London
04.2023 - Current
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Streamlined booking processes for improved efficiency and reduced errors in reservations
- Increased repeat business by building strong relationships with clients through excellent customer service.
- Collaborated with suppliers to negotiate exclusive deals, offering clients unique travel experiences at competitive prices.
- Stayed current on industry trends and destination updates to provide accurate information to clients.
- Organized group tours, managing logistics and ensuring a seamless travel experience for all participants.
HR Assistant
The Design Museum
London
07.2023 - 10.2023
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Oversaw and managed hiring process and assisted human resources.
Internal Recruiter
Amazon
London
03.2022 - 03.2023
- Improved hiring manager satisfaction with the recruiting process through proactive communication and collaboration.
- Reduced time-to-fill for open positions by utilizing effective sourcing strategies and building strong talent pipelines.
- Contributed to company growth by consistently meeting or exceeding annual hiring targets.
- Evaluated the effectiveness of recruiting tools and technologies, recommending improvements as needed for optimal results.
- Implemented innovative recruiting strategies such as social media campaigns, job fairs, and networking events to attract top talent.
- Strengthened company culture by actively promoting diversity and inclusion initiatives in the recruitment process.
- Provided training and support to hiring managers on best practices in interviewing techniques and candidate evaluation methods.
Recruitment Coordinator
AHMM
London
09.2019 - 03.2022
- Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
- Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
- Developed strong relationships with hiring managers, understanding their requirements and providing tailored talent pipelines.
- Maintained candidate records using ATS and updated information accordingly.
- Partnered with external agencies when needed to expand the reach of talent pools and improve candidate quality.
- Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
Business Administrator
City Of London Cooperation
London
03.2018 - 09.2019
- Managed day-to-day development issues.
- Coordinated company-wide events, including conferences, meetings, and workshops, ensuring seamless execution and positive attendee experience.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Provided exceptional customer service to both internal and external stakeholders, addressing inquiries professionally and promptly.
- Implemented a new filing system for more efficient document retrieval, reducing time spent searching for information by staff members.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
Diploma - Business Administration
City & Guilds
London09.2019
Skills
- Employee Relations
- File Maintenance
- Human resources records
- Benefits Administration
- Recruitment Management
- New employee onboarding
- Office Administration
- Maintaining files
- Team Player
- Communication Management
- Administrative Support
- Microsoft Office and Docusign
Timeline
HR Assistant
The Design Museum
07.2023 - 10.2023
Independent Travel Agent
Self-employeed
04.2023 - Current
Internal Recruiter
Amazon
03.2022 - 03.2023
Recruitment Coordinator
AHMM
09.2019 - 03.2022
Business Administrator
City Of London Cooperation
03.2018 - 09.2019
Diploma - Business Administration
City & Guilds