Dynamic customer service professional with proven problem-solving skills, honed at Probe, where I effectively resolved inquiries and enhanced client satisfaction. Adept in data entry and call center operations, as well as receptionist environments. I consistently improved response times and collaborated with teams to elevate service quality, ensuring a positive experience for all customers.
Work History
Call Center Representative
9 Months
Probe | 11.2025 - Current
Provided exceptional customer service by addressing inquiries and resolving issues effectively.
Handled high call volumes while maintaining a positive and professional demeanor.
Collaborated with team members to improve response times and service quality.
Retail Worker
2 Years 7 Months
Kmart | 10.2022 - 05.2025
Assisted customers with product selection and inquiries to enhance shopping experience.