Hawee Ibrahim
Truganina,VIC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
16
16
years of professional experience
Work History
Director
Hawees. Transport
10.2022 - Current
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
Receptionist
Hawees Auto-repairs
01.2008 - 03.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
Hoppers Crossing
Diploma of Commerce - Business
Deakin College
Geelong12.2016
High School Diploma -
Hoppers Crossing Secondary College
Hoppers Crossing, VIC12.2011
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling
- Customer/Client relations
- Data inputting
- Office Administration
Timeline
Director
Hawees. Transport
10.2022 - Current
Receptionist
Hawees Auto-repairs
01.2008 - 03.2015
Diploma of Commerce - Business
Deakin College
High School Diploma -
Hoppers Crossing Secondary College
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