Hayato Minegishi
Melbourne,Victoria
Summary
Throughout the five years of working experience in Japan, I gained great customer service. Independent Dedicated professional with strong guest relationship management skills, enhancing guest experiences through effective communication and time management.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Receptionist
Tamagawa BBQ area
Kawasaki, Kanagawa
2025.05 - 2026.06
- Greeted and assisted guests, ensuring friendly and professional service.
- Managed phone calls, efficiently directing inquiries to appropriate staff for prompt assistance.
- Scheduled reservations and coordinated dining arrangements, ensuring seamless guest experiences.
- Maintained cleanliness and organization of reception area and waiting space.
- Facilitated meetings to gather feedback and improve customer satisfaction.
Server/Bartender
Godaigo Ginza
Ginza, Tokyo
2025.02 - 2025.07
- Provided excellent customer service in a fast-paced dining environment.
- Provided attentive customer service to enhance guest satisfaction and retention.
- Prepared and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of the bar area throughout shifts.
Casher,sales employee
Create S.D (Japanese grocery store)
Sibuya, Tokyo
2023 - 2025.01
- Processed customer transactions efficiently using cash register and handled cash, credit, and debit transactions accurately.
- Assisted customers in locating products and addressing inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout and store areas, contributing to a positive shopping environment.
- Collaborated with team members to consistently improve customer service quality and responsiveness.
Education
Bachelor of Science - Business
Royale Melbourne Institute of Technology
Swanston Street Melbourne Victoria2030-01
Skills
- Guest relationship management
- Customer service
- Time management
- Office software expertise
- Basic data entry
- Team collaboration
- Effective communication
- Reservation management
Languages
Japanese
Native/ Bilingual
English
Full Professional
Timeline
Receptionist
Tamagawa BBQ area
2025.05 - 2026.06
Server/Bartender
Godaigo Ginza
2025.02 - 2025.07
Casher,sales employee
Create S.D (Japanese grocery store)
2023 - 2025.01
Bachelor of Science - Business
Royale Melbourne Institute of Technology