Hayden Bailey
Chatswood,NSW
Summary
A fit and confident 19-year-old male, who has excellent customer service/ communication skills, while performing well under pressure and accurately delivering the best work to fit the standards of the job. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers. I enjoy music, djing, socializing with friends and the occasional drink in my spare time.
Overview
6
6
years of professional experience
Work History
Bartender
The Bowral Hotel
Bowral, NSW
02.2024 - 02.2025
- Prepared cocktails from bar recipes and served wine, draft, and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored bar inventory and promptly restocked low items before depletion.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Operated the cash register and Point of Sale (POS) system for transactions and made proper changes for cash transactions.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Also very familiar with the pub bottleshop and the bistro
Grocery Team Member
IGA
Moss Vale, Australia
08.2021 - 01.2025
- Kept stock fresh and attractive by consistently rotating items during restocking
- Located requested items from racks or storage areas
- Greeted customers and asked questions to assess needs
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance
- Drove sales success by building displays and merchandising products
- Built rapport with customers to promote customer service and maintain store standards
Back Area Crew Member
Mcdonalds
Sutton Forest, Australia
01.2021 - 01.2022
- Maintained consistency with sanitizing procedures for surfaces, equipment and utensils
- Cleaned up stations after busy periods and discarded or stored leftover food
- Helped the kitchen run smoothly by assisting members with diverse needs
- Vacuumed dining area and swept and mopped kitchen floor
- Protected customers with superb food handling and cleaning practices
Kitchen Hand
Bundanoon Pub
Bundanoon, Australia
01.2019 - 09.2019
- Prepared ingredients and restocked supplies to support kitchen team
- Sanitized pots, pans and utensils using high-temperature commercial dishwashers
- Maintained clean kitchen stations and storage areas
- Disposed trash and cleaned trash cans
Education
Bachelor of Fashion Design - FDS
TAFE NSW
NSW12-2027
Southern Highlands Christian School
Bowral11.2023
St Pauls International College
Moss Vale02.2018
Skills
- Customer Service
- Excellent communication
- Product Recommendations
- Food running
- Maintaining a clean bar
- Strong multitasking
- Teamwork and collaboration
- Product knowledge
- Punctual and reliable
- Bar restocking
- Safety standards
Timeline
Bartender
The Bowral Hotel
02.2024 - 02.2025
Grocery Team Member
IGA
08.2021 - 01.2025
Back Area Crew Member
Mcdonalds
01.2021 - 01.2022
Kitchen Hand
Bundanoon Pub
01.2019 - 09.2019
Bachelor of Fashion Design - FDS
TAFE NSW
Southern Highlands Christian School
St Pauls International College
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