Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayden Borowicz

Elimbah,QLD

Summary

Results-driven hospitality worker focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Hospitality Worker

The Bear And Dragon Cafe
02.2023 - 12.2023
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Reduced risks by maintaining clean and organised work environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Identified and resolved customer complaints concerning food or lodging.

Field Worker & Referee

Donnybrook Gel Ballers
01.2020 - 12.2021
  • Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
  • Enhanced team collaboration through clear communication and mutual support during field tasks.
  • Maintained strong relationships with clients through professionalism, responsiveness, and proactive problemsolving.
  • Maintained high levels of physical fitness required for demanding fieldwork activities such as extended hikes or heavy lifting.
  • Communicated with coworkers and management to report challenges.
  • Promoted player safety by monitoring games for potential hazards and injuries.
  • Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.
  • Enhanced game fairness by enforcing rules and regulations during various sports events.
  • Collaborated with other referees to ensure consistent application of rules across all games.
  • Reduced disputes by making accurate and timely calls on plays and penalties.
  • Supported fair competition by remaining impartial in decision-making processes.
  • Participated in ongoing training sessions to stay updated on rule changes and officiating techniques.
  • Contributed to event organization by assisting with setup, breakdown, and equipment management.
  • Managed conflicts between players or coaches professionally, maintaining a respectful atmosphere throughout games.
  • Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
  • Ensured player compliance with league guidelines through effective communication of expectations before each match or season start date.
  • Facilitated smooth transitions between plays by promptly initiating restarts following stoppages in play.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Actively participated in pre-game meetings with coaches, captains, and fellow officials to review rules and address concerns.
  • Promoted good sportsmanship among players.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Provided constructive feedback to athletes when necessary for better understanding of rulings and improved performance on the field.
  • Made impartial and fair decisions to maintain trust and respect of players, coaches and fans.
  • Explained and taught regulations and rules to players and coaches.
  • Monitored players to identify any rule violations and issue appropriate penalties.
  • Stayed physically fit to keep up with pace of games.
  • Inspected sporting equipment for compliance with safety and event regulations.
  • Provided safe playing environment for players by monitoring activity.

Education

No Degree - Electrician

Australian Trade College North Brisbane
Scarborough, QLD
12.2025

Australian Christian College - Moreton
Caboolture, QLD
12.2023

Skills

  • Supply Restocking
  • Health Code Compliance
  • Food Preparation
  • Cash Handling
  • Interpersonal Skills
  • Customer Service Management

Timeline

Hospitality Worker

The Bear And Dragon Cafe
02.2023 - 12.2023

Field Worker & Referee

Donnybrook Gel Ballers
01.2020 - 12.2021

No Degree - Electrician

Australian Trade College North Brisbane

Australian Christian College - Moreton
Hayden Borowicz