Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayden Cousins

Box Hill,NSW

Summary

Highly motivated Information Technology professional with Certificate III and IV qualifications in Information Technology, supported by hands-on experience across information systems and IT support environments. Currently engaged in subcontracted IT support work with 1300Geeks, delivering reliable technical assistance and practical solutions across diverse client environments. Previously contributed to Australian Wine Selectors (Newcastle) in an Information Systems capacity, supporting operational systems and ensuring business continuity.

Possessing a strong foundation in ICT workplace practices, system optimization, and technical troubleshooting, I bring a proactive and adaptable approach to problem-solving. I am committed to maintaining up-to-date knowledge of emerging technologies, cybersecurity principles, and evolving industry standards to enhance system performance and organizational resilience. Seeking to join a forward-thinking ICT organization where I can contribute meaningful value, embrace technical challenges, and continue professional growth while supporting innovative and secure technology solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Support and Services (Subcontractor)

1300Geeks
10.2023 - Current
  • The reason I am seeking a change in companies in the IT field, is because I had to be on-site in Sydney 5 days a week. I am there Sydney and Newcastle IT support. The driving was becoming a lot, along with the unpredictable hours.

Information Systems Management Positions

Australian Wine Selectors
01.2023 - 01.2025
  • I resigned from my previous position because I relocated to Sydney and was pursuing new opportunities in the area.

Store Assistant

ALDI
11.2022 - 08.2023

Education

Certificate IV - Information Technology

TAFE NSW
Virtual
07.2023

Certificate III - Information Technology

TAFE NSW
Virtual
07.2022

Year 12 Certificate - undefined

Dickson College
Dickson, ACT, Australia
11.2015

Skills

Customer Service & Retail Operations

Certification

Whilst working full time I will be working towards my PRINCE2 Certificate to gain as much experience and better the company I work for.

Timeline

IT Support and Services (Subcontractor)

1300Geeks
10.2023 - Current

Information Systems Management Positions

Australian Wine Selectors
01.2023 - 01.2025

Store Assistant

ALDI
11.2022 - 08.2023

Certificate IV - Information Technology

TAFE NSW

Certificate III - Information Technology

TAFE NSW

Year 12 Certificate - undefined

Dickson College
Hayden Cousins