Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
23
23
years of professional experience
Work History
Principal Technical Officer – Team Leader Servers
Queensland Health (eHealth Children’s DPT)
11.2019 - Current
Server installations/removals, maintenance, configuration, support & monitoring
Enterprise clinical application support
eDirectory support
SCCM administration
SAN storage and data management
High level technical support
After hours technical support
Onsite and remote assistance
Vendor liaison
Warranty management
Supervision, training & management of junior staff
Client & staff training
Principal Technical Officer – Servers
Queensland Health (eHealth Metro South)
11.2005 - 11.2019
Previous positions: End User Computing
Previous project role - Win10 Application Packager (Oct 2017 - May 2019)
Application packaging and compatibility testing (AdminStudio, InstallSheild, App-V, transforms, scripting)
Application deployment & monitoring (SCCM, Active Directory)
Application testing using physical & virtual machines (VMWare)
Business liaison (Identify business application owners, engage, and explain our goals and create application testing strategy with minimal impact)
Task tracking and documentation, work instruction creation, time management (Sharepoint, OneNote, Office, Outlook, Visio, Project)