Hayden Loader

- Strongly value friendliness and professionalism when handling guests.

- Worked closely with management to provide effective assistance for specific aspects both on boats and front of house.

- Answered incoming phone calls to process booking requests, transfer calls, or relay messages to appropriate personnel.

- Assisted manager in all aspects of business operations.

- Provide one-on-one lessons to students with a first language of Chinese, focusing primarily on conversational English.

- Develop structured lesson plans and adapted content based on individual learning styles.

- Continuously refine teaching methods based on student progress and feedback to streamline student progress.

- Delivered fast, accurate and high-quality service in a with a focus on time management and efficiency.

- Developed strong interpersonal and customer service skills by immersing myself with a diverse group of people.

- Created strong values of teamwork and friendship by bonding with fellow staff members and understanding them at a personal level.

- Maintained high standards of compliance in line with strict operational guidelines.