Hayden Matthews
Woodvale,WA
Summary
Motivated and reliable individual with over three years of customer service experience, proven leadership as a state-level umpire, and strong business management skills. I thrive in team environments, remain calm under pressure, and enjoy hands-on problem solving. I am eager to bring my customer service expertise, teamwork, and passion for DIY to Bunnings Joondalup as a valuable team member.
Overview
6
6
years of professional experience
Work History
Team Member
KFC
01.2022 - 01.2025
- Provided fast, friendly, and professional customer service in a high-volume environment.
- Collaborated effectively within a team to meet operational goals.
- Assisted in training and mentoring new staff members.
- Maintained high standards of safety, cleanliness, and efficiency under pressure.
Owner/Manager
NextGenz3D & Frothcap
06.2024 - Current
- Established and managed two successful small businesses, demonstrating initiative and entrepreneurship.
- Oversaw customer service, sales, and marketing to ensure client satisfaction.
- Gained strong organisational, leadership, and problem-solving skills through business operations.
Umpire & Volunteer
Whitfords Hockey Club
01.2020 - Current
- Officiated games at both local and state levels with fairness, confidence, and authority.
- Demonstrated clear communication and calm decision-making under pressure.
- Volunteered at club events, contributing to community engagement and teamwork.
Education
Year 11 -
Lake Joondalup Baptist College
Joondalup, WA09-2026
Bronze Medallion -
Surf Life Saving
08-2024
Skills
- Customer service excellence
- Communication skills
- Team collaboration
- Leadership capabilities
- Performance under pressure
- Deadline management
- Reliability and dependability
- Organizational skills
- Safety awareness
- Practical DIY skills
- Problem-solving expertise
- Conflict resolution strategies
- Time management proficiency
- Event coordination
- Leadership development
References
Available upon request
Availability
Most weekdays and some weekends Fully available during school holidays
Timeline
Owner/Manager
NextGenz3D & Frothcap
06.2024 - Current
Team Member
KFC
01.2022 - 01.2025
Umpire & Volunteer
Whitfords Hockey Club
01.2020 - Current
Year 11 -
Lake Joondalup Baptist College
Bronze Medallion -
Surf Life Saving