Summary
Overview
Work History
Education
Skills
References
Availability
Timeline
Generic

Hayden Matthews

Woodvale,WA

Summary

Motivated and reliable individual with over three years of customer service experience, proven leadership as a state-level umpire, and strong business management skills. I thrive in team environments, remain calm under pressure, and enjoy hands-on problem solving. I am eager to bring my customer service expertise, teamwork, and passion for DIY to Bunnings Joondalup as a valuable team member.

Overview

6
6
years of professional experience

Work History

Team Member

KFC
01.2022 - 01.2025
  • Provided fast, friendly, and professional customer service in a high-volume environment.
  • Collaborated effectively within a team to meet operational goals.
  • Assisted in training and mentoring new staff members.
  • Maintained high standards of safety, cleanliness, and efficiency under pressure.

Owner/Manager

NextGenz3D & Frothcap
06.2024 - Current
  • Established and managed two successful small businesses, demonstrating initiative and entrepreneurship.
  • Oversaw customer service, sales, and marketing to ensure client satisfaction.
  • Gained strong organisational, leadership, and problem-solving skills through business operations.

Umpire & Volunteer

Whitfords Hockey Club
01.2020 - Current
  • Officiated games at both local and state levels with fairness, confidence, and authority.
  • Demonstrated clear communication and calm decision-making under pressure.
  • Volunteered at club events, contributing to community engagement and teamwork.

Education

Year 11 -

Lake Joondalup Baptist College
Joondalup, WA
09-2026

Bronze Medallion -

Surf Life Saving
08-2024

Skills

  • Customer service excellence
  • Communication skills
  • Team collaboration
  • Leadership capabilities
  • Performance under pressure
  • Deadline management
  • Reliability and dependability
  • Organizational skills
  • Safety awareness
  • Practical DIY skills
  • Problem-solving expertise
  • Conflict resolution strategies
  • Time management proficiency
  • Event coordination
  • Leadership development

References

Available upon request

Availability

Most weekdays and some weekends Fully available during school holidays

Timeline

Owner/Manager

NextGenz3D & Frothcap
06.2024 - Current

Team Member

KFC
01.2022 - 01.2025

Umpire & Volunteer

Whitfords Hockey Club
01.2020 - Current

Year 11 -

Lake Joondalup Baptist College

Bronze Medallion -

Surf Life Saving

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Hayden Matthews