Hayden O’Dwyer
Canberra,ACT
Summary
At Norman Hotel, I excelled in a fast-paced environment, showcasing my strong work ethic and exceptional customer service skills. My ability to manage up to 38 guests and handle cash efficiently, while ensuring prompt service, highlights my multitasking prowess and dedication to guest satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Norman Hotel
12.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Managed functions of up to 38 people, this included taking food and drink orders, preparing drinks and collaborating with kitchen staff to ensure punctual delivery of food.
Education
Honours Engineering - Design And Technologies
Australian National University
Canberra, ACT11-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
Certification
I have a valid QLD Responsible Service of Alcohol certificate that will be attached to my cover letter.
Timeline
Server
Norman Hotel
12.2023 - 02.2025
I have a valid QLD Responsible Service of Alcohol certificate that will be attached to my cover letter.
Honours Engineering - Design And Technologies
Australian National University
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