- Team Sports
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Working in a team
- Playing Sports
Hayden Polley
Craigieburn,VIC
Summary
Dedicated swim instructor with proven skills in customer service, patience, and relationship building. Committed to fostering positive aquatic experiences and enhancing water safety for all ages.
Overview
4
4
years of professional experience
Work History
Swim Instructor
Hume City Council
Craigieburn, VIC
01.2025 - Current
- Instructed swimming techniques to diverse age groups, enhancing water safety skills.
- Developed and implemented engaging lesson plans tailored to individual student needs.
- Monitored and assessed student progress, providing constructive feedback for improvement.
- Maintained a safe and clean aquatic environment by following health and safety regulations.
- Trained new instructors on best practices in teaching methods and safety protocols.
- Fostered positive relationships with students and parents, encouraging ongoing participation in swim programs.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Restaurant Waiter
Craigieburn Sporting Club
Craigieburn, VIC
07.2022 - 07.2024
- Provided exceptional customer service by attentively addressing guest needs and preferences.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new team members on menu items and service protocols.
- Resolved guest complaints promptly, fostering a positive dining environment.
- Implemented efficiency improvements in table turnover, optimizing service flow during busy shifts.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Organised and supported over 200 people per shift to ensure all bookings were taken care of
Education
Bachelor - Sport Science
La Trobe University
Melbourne, VIC10-2029
Skills
- Customer service
- Patience and empathy
- Child supervision
- Creative thinking
- Relationship building
- Swimming and water safety
- Parent communication
- Equipment organization
- Work coordination
- Innovation and creativity
Interests
Timeline
Swim Instructor
Hume City Council
01.2025 - Current
Restaurant Waiter
Craigieburn Sporting Club
07.2022 - 07.2024
Bachelor - Sport Science
La Trobe University