Hayden Pritchard
Killarney Vale
Summary
Energetic and dependable, possessing strong organizational and communication skills. Well-versed in operational procedures and team management, with solid background in conflict resolution and task delegation. Capable of driving team performance and ensuring seamless shift transitions to achieve operational efficiency and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Oporto
03.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in day to day work.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Crew Member
JD Sports
10.2023 - 03.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
McDonald's
02.2023 - 01.2024
- Assisted in both front, and back area activities.
- Trusted with training and informing new crew on company policies and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor in Business Commerce - Business Management
University of Newcastle
Newcastle, NSW12-2027
High School Diploma -
Tuggerah Lakes Secondary College
Long Jetty, NSW11-2024
High School Diploma -
Tumbi Umbi High School
Tumbi Umbi10-2022
Skills
- Experienced with POS Software
- Effective Use of Software Applications
- Able to confidently communicate verbally and digitally
- Skilled in conflict resolution
- Experienced in collaborating with others
- Cash handling
- Skills in prioritization, time management and scheduling
Certification
First Aid Certificate
Supervisor Certification
Timeline
Shift Supervisor
Oporto
03.2024 - Current
Crew Member
JD Sports
10.2023 - 03.2024
Crew Member
McDonald's
02.2023 - 01.2024
First Aid Certificate
Supervisor Certification
Bachelor in Business Commerce - Business Management
University of Newcastle
High School Diploma -
Tuggerah Lakes Secondary College
High School Diploma -
Tumbi Umbi High School
Similar Profiles
ETHAN CERNIAUSKASETHAN CERNIAUSKAS
TEAM MEMBER, PREPARTION OF FOOD at OPORTOTEAM MEMBER, PREPARTION OF FOOD at OPORTO
Akankssha Taneja SandhuAkankssha Taneja Sandhu
Franchisee at OportoFranchisee at Oporto
Ravreet kaurRavreet kaur
Team Member at OportoTeam Member at Oporto