Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic
Hayden Prosper

Hayden Prosper

Yarramundi,NSW

Summary

Dynamic Crew Trainer with a proven track record at McDonald's, excelling in mentoring and elevating team performance through effective training in customer service and food safety. Demonstrates strong leadership and decision-making skills, enhancing workplace safety and kitchen sanitation. Achieved significant improvements in team efficiency and service quality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
10.2019 - Current
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

Education

High School Diploma -

Bede Polding College
South Windsor
11-2023

Skills

  • Processing payments
  • Sales expertise
  • Industry expertise
  • Decision-making
  • Kitchen sanitation
  • Workplace safety
  • Training program coordination
  • Team leadership and supervision

Certification

  • Completed SIR30216 Certificate 3 in Retail in 2023
  • Completed ICT30120 Certificate 3 in Information Digitial Technology in 2023
  • Completed a professional certificate in Food Safety Supervision

Hobbies

In my free time I'm quite the gear head as I enjoy looking at or modifying cars. I love the way they work and find them fascinating as there are many different components that make them work and I find it interesting to see how different manufacturers make the same thing but different. The dedication that goes into learning how they work is what I also love as I want to be able to describe how they operate so in that sense I just enjoy taking them apart and putting it back together. 

Timeline

Crew Trainer

McDonald's
10.2019 - Current

High School Diploma -

Bede Polding College

Similar Profiles

CREATE PROFILE
Hayden Prosper