HAYDEN SHAW

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Identified issues, analyzed information and provided solutions to problems.

• Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills and hand tools.
• Worked safely on scaffolding and swing stages at various heights.
• Demonstrated thorough knowledge of industry tools, techniques, equipment and materials.
• Interpreted project blueprints or specifications to obtain information for masonry projects.
• Installed brick and block walls in residential, commercial and industrial settings.
• Constructed and repaired brick, concrete block and stone structures for commercial and residential customers.
• Performed building foundation layout with proper use of measuring tools.
• Created holes for footings and tie rebar.
• Identified potential safety hazards and reported incidents and hazards to management.
• Prepared work area using chalk lines, tapes, squares and levels.
• Laid brick for block walls and adhered to local codes and project restrictions.
• Demonstrated accurate measurement, calculation and project layout skills.

• Completed final year of Apprenticeship with McCarthy Brick and Block PTY, then continued employment as a skilled craftsman responsible for constructing Brickwork

Key Responsibilities

• Commercial and Residential experience
• Reading and working from plans and specifications
• Sealing foundations with damp-resistant materials
• Spreading layers of mortar to serve as a base and binder for bricks in rows, designs, or shapes; and spreading mortar between joints
• Repairing and maintaining clay bricks, cement blocks / bricks and related structures
• Operating brick-cutting machines
• Supervising duties
• Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills and hand tools.
• Worked safely on scaffolding and swing stages at various heights.
• Trained and mentored several masonry apprentices moving on to full-time roles.

• Completed 3 years of my Apprenticeship with A/H Masonary PTY LTD

Key responsibilities

• Analysing plans and specifications to ensure we have the right materials for the project
• Measuring required dimensions
• Building and deconstructing high scaffolding
• Laying bricks in rows for the construction of walls and other structures
• Repairing and maintaining bricks and cement blocks
• Checking and measuring alignment of bricks
• Designing shapes and spreading mortar between joints.
• Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills and hand tools.
• Worked safely on scaffolding and swing stages at various heights.

Key Responsibility

• Mixing mud
• Delivering bricks
• Keeping work area tidy
• Using power tools, brick saw and grinder
• Construction industry induction card (white card)

• Acrow Formwork & Scaffolding is one of the largest formwork and scaffolding companies in Australia providing products to major residential, commercial, civil and industrial customers

Key Responsibilities

• The management of a range of residential sites, overseeing the coordination of the set up and removal of scaffolding, delivery logistics and workplace safety of employees
• I worked alongside the construction site supervisor, estimating the total number of scaffolding sections that would be required to complete a job
• Organising logistics of delivery of scaffolding to site
• Ensuring organisational and industry safety standards are adhered to
• Coordinating the set-up and removal of the scaffolding
• Responsible for weekly and monthly reporting and completion of site maps
• Undertaking regular inventory and stocktake processes
• Working alongside site supervisors and company managers to improve conditions for staff and improve ordering processes.

• South Coast Appliance Spares is the leading supplier of appliance spares within the Illawarra region
• In my position at Retail Assistance, I was responsible for customer service, warehouse support and supplier communication

Key Responsibilities

• Completion of customer service both face-to-face and over the phone
• General warehouse duties including picking and packing orders and assisting warehouse staff
• Providing technical information for customer enquiries
• Contacting customers and suppliers for order and delivery information
• Ordering spare parts based on customers' needs, often dealing with issues including out of stock or unavailable parts
• Stocktake and inventory of the warehouse and front office areas
• Working alongside managers on improvements to customer service and ordering processes

• In my position at Oporto, I was responsible for providing high quality customer service, providing support to the back of house team, and completing stocktakes of store supplies while working in a busy and dynamic environment

Key Accountabilities

• Providing customer service including food delivery
• Adhering to Oporto policies and procedures
• Assisting team members and managers in different areas as required
• Receiving and organising store deliveries, ensuring correct inventories were recorded and reported
• Effectively communicating to management and team members, ensuring any issues were dealt with immediately
• Performing any task as directed by the management team
• Maintaining neatness, cleanliness, and sanitation requirements
• Ensuring quality product is delivered to the customer 100% of the time and dealing effectively with any complaints
• Completing assigned tasks in a timely manner, aiming to achieve 100% of key performance indicators
• Worked well with teammates and accepted coaching from management team.