Hayden Spinks

Supervised personnel handling designated job responsibilities.

Arranging manpower and materials at job sites efficiently.

Specialised in effective deodorising techniques.

Completed IICRC training program.

Conducted restoration work on properties affected by flood damage.

Restored fire affected structure and contents

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.

• Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
• Maintained a safe working environment by adhering to established health and safety protocols.
• Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.