Haydn Cameron

Professional with strong background in managing delivery processes and driving successful project outcomes. Skilled in coordinating teams, optimizing workflows, and adapting to evolving project requirements. Known for fostering collaboration and ensuring alignment with organizational goals. Adept in problem-solving, resource management, and maintaining high standards in fast-paced environments.

• Marketing Preference Platform, Led four cross-functional teams to consolidate the customer marketing preference system, enabling opt-in options and customized offerings. This initiative improved customer engagement and increased opt-in rates by an estimated 20%, with seamless implementation across three operational units through comprehensive training and process updates.
• Legacy system migration and decommissioning, Directed a data migration project for home loan accounts from Ultradata’s Ultracs to Temenos’ T24 core banking platform, ensuring a smooth transition with minimal customer impact. Identified and addressed data inconsistencies, collaborating across departments (e.g., customer communications, finance, legal) to design and execute necessary pre-migration remediations, achieving a smooth migration of customer accounts.
• Telephony system uplift, Collected business requirements and managed expectations for a telephony system overhaul, coordinating multiple large stakeholder groups to ensure alignment. Despite resource limitations, achieved a timely rollout by cross-skilling the team in change management and user acceptance testing (UAT).