Haydn Schwartz
Caboolture, Brisbane
Summary
I am a strong, positive leader and hold the qualities, purpose and ways of working set by employer and myself. I have 11 years’ of experience with Woolworths Ltd, managing each department in a store supermarket operating capacity. In this time I have developed extensive skills, qualities and the know-how to serve our customer's and lead our team in a high manor. I am a flexible, change leader and always seek the bigger picture. I work end to end with my team, am passionate and always strive to achieve the highest result in a team inclusive environment.
Overview
9
9
years of professional experience
Work History
Store Manager
Woolworths Supermarket
09.2023 - Current
- Leading and coaching store teams.
- Strong leadership, structured process completion and ensuring routines are completed daily.
- Very strong knowledge of store processes, per department and can lead teams to stronger performance.
- Compliance and food safety with exposure to audit.
- Consistently deliver high standards & have drive to always improve.
- Strong judgement with strong ability to influence teams.
- Always lead by example and delver a great customer and team experience.
Assistant Store Manager
Woolworths Ltd
10.2019 - Current
- Strong leadership and the ability to support Store Manager and lead team and department managers.
- Strong department knowledge across the whole store.
- Exposure to audit.
- Strong process knowledge and capability of reducing stock weight through company process.
- Team and customer first approach.
- Change leader
Store Manager Reliefs
Woolworths Ltd.
07.2021 - 02.2023
- Leading and coaching store teams.
- Strong leadership, structured process completion and ensuring routines are completed daily.
- Very strong knowledge of store processes, per department and can lead teams to stronger performance.
- Compliance and food safety with exposure to audit.
- Consistently deliver high standards & have drive to always improve.
- Strong judgement with strong ability to influence teams.
- Always lead by example and deliver a great customer and team experience.
Fresh Manager - Group Lead
Woolworths Ltd.
10.2020 - 10.2021
- Leading and developing a team in a very new and important phase for our company.
- Fresh Service deparment graded best in class by Eamon Perry (Group Manager), receiving an EITB score of 95%.
- Delivering high standards with a focus on compliance, coaching, food safety.
- Leading team with high KPI results.
- Coaching and developing store team and fellow Fresh Managers.
Customer Service Manager
Woolworths Ltd.
01.2017 - 12.2019
- Consistently delivered high standards in food safety.
- Scan rate consistently delivered to company standard with a high of 17.2 IPM average.
- Rolled out ACO changes when we turned scales back on to CSM's of 510.
Various Department Manager Reliefs
Woolworths Ltd.
01.2016 - 12.2019
- Fruit and Vege Manager relief x 8 weeks.
- Inverntory Manager relief - 8 weeks.
- Grocery Manager relief - 4 weeks.
Education
High School Diploma -
Dakabin S.H.S
10.2012
Bachelor of Business - Human Resources/Accounting Major
Queensland University of Technology
Skills
- Bring a little good to everyone, everyday
- Customer and Team first
- Always do the right thing
- Strategic Merchandising
- Budget Control
- Process Improvements
- Goal Setting
- Decision Making
- Employee Motivation
- Retail Operations
- Inventory Control
- Mentoring and Coaching
- Customer Service Management
- Performance Assessment
- Team Building and Leadership
- First Aid MHFA Trained
Referees
- Angela Biro - Group Manager 0427938528
- Simone Stringer - Zone Manager 0431515319
Education and Training
other,other
Timeline
Store Manager
Woolworths Supermarket
09.2023 - Current
Store Manager Reliefs
Woolworths Ltd.
07.2021 - 02.2023
Fresh Manager - Group Lead
Woolworths Ltd.
10.2020 - 10.2021
Assistant Store Manager
Woolworths Ltd
10.2019 - Current
Customer Service Manager
Woolworths Ltd.
01.2017 - 12.2019
Various Department Manager Reliefs
Woolworths Ltd.
01.2016 - 12.2019
Bachelor of Business - Human Resources/Accounting Major
Queensland University of Technology
High School Diploma -
Dakabin S.H.S
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