Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayfa Jabaseh

Liverpool,NSW

Summary

Proven Customer Service Specialist, adept in problem-solving and critical thinking, significantly enhanced customer loyalty at Mrcheap. Skilled in multitasking and team leadership, expertly managed high-stress situations, ensuring smooth operations. Demonstrates exceptional active listening and customer service, driving positive outcomes and repeat business.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Mrcheap
10.2022 - 05.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Customer Service Cashier

KFC
09.2019 - 05.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

High School Diploma -

Condell Park High School
Condell Park, NSW
09.2022

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Multitasking
  • Team leadership
  • Co-operative
  • Confident
  • Communication
  • Attitude
  • responsibility
  • Time management

Timeline

Customer Service Representative

Mrcheap
10.2022 - 05.2024

Customer Service Cashier

KFC
09.2019 - 05.2021

High School Diploma -

Condell Park High School

Similar Profiles

CREATE PROFILE
Hayfa Jabaseh