Haylee Brooks
The Barry Group
Mount Gambier,SA
5
years of professional experience
Dedicated Service Advisor with a proven track record in delivering good customer service and resolving inquiries efficiently. Skilled in communication and problem-solving, ensuring customer satisfaction and streamlined processes.
Work History
Service Advisor
2 Years 6 Months- Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
- Facilitated communication between customers and technicians to enhance service expectations.
- Maintain accurate records of customer interaction,booking, follow-up questions and reminders.
- Coordinated scheduling of service appointments to optimise technician workload and improve turnaround time.
Pharmacy Assistant
1 Year 1 Month- Processed prescription orders accurately and efficiently to meet customer needs.
- Assisted pharmacists in medication management and inventory control procedures.
- Contributed to training initiatives aimed at improving team efficiency and knowledge retention.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
Administrative Assistant
1 Year 3 Months- Developed and maintained filing systems.
- Assisted in preparing invoices and estimates, ensuring accuracy in billing processes.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organisation with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Waitress
1 Year 2 Months- Delivered exceptional customer service in high-volume dining environment.
- Facilitated efficient order processing and communication between kitchen and front-of-house staff.
- Trained new team members on menu offerings and service protocols.
- Ensured cleanliness and organization of dining area, adhering to health and safety standards.
Education
CERT III IN BUSINESS
High School Diploma
Skills
Customer service
Computer skills
Multitasking and organisation
Vehicle assessment
Timeline
Service Advisor
The Barry Group
03.2024 - CurrentRead More
Pharmacy Assistant
Chemist King
02.2023 - 03.2024Read More
Administrative Assistant
JP's Appliance Repairs
12.2022 - 03.2024Read More
Waitress
Jens Town Hall Hotel
12.2021 - 02.2023Read More
TIME EDUCATION
CERT III IN BUSINESS
Read More
GRANT HIGH SCHOOL
High School Diploma
Read More