Haylee Cocker
Golden Grove,SA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at Volcom. Adept in cash register operation and inventory tracking, coupled with exceptional interpersonal skills, I consistently contribute to team goals and elevate store performance. My flexible schedule and product knowledge expertise stand out, making me a valuable asset to any retail team.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Volcom
2023.07 - 2023.09
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelled items, and arranged according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Customer Service and Kitchenhand
Blackstump Cafe
2019.05 - 2019.09
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Managed time to juggle multiple tasks simultaneously with ease.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
High School Diploma -
Gawler And District College
Gawler, SA09.2023
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Cash Register Operation
- Flexible schedule availability
- Product Knowledge Expertise
- Inventory Tracking
- Fashion sense and styling
- Friendly and Helpful
- Reliable and Responsible
- Team Cooperation
Timeline
Retail Assistant
Volcom
2023.07 - 2023.09
Customer Service and Kitchenhand
Blackstump Cafe
2019.05 - 2019.09
High School Diploma -
Gawler And District College
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