Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Haylee Flynn

Woodford

Summary

I have many years of experience in the Administration and Receptionist field. I have a bubbly and happy personality and can fit right into almost any environment, I work well under pressure and love a challenge. I am a great communicator, motivated by any opportunity where I can learn new things or engage with people. I have respect for those i work beside and I'm always willing to take on greater responsibilities to help out. You can be sure that I will bring these qualities to this position with your company, in addition to my other strengths. I am open and motivated to study further within the Job i secure.

Overview

11
11
years of professional experience

Work History

Administrative Coordinator

Australian Aluminum Finishing
01.2019 - Current
  • Manage and maintain office filing systems
  • Provided administrative support to management staff, including diary management, travel arrangements and document preparation
  • Processed invoices, purchase orders and other financial paperwork in accordance with company policies
  • Developed and implemented effective office procedures to ensure smooth running of the organisation
  • Answered incoming telephone calls and responded to customer enquiries promptly
  • Compiled correspondence such as letters, memos and emails
  • Monitored stock levels within the office environment, placing orders when necessary
  • Responded to queries raised by customers via email or social media channels in a professional manner
  • Generated weekly reports detailing progress made against set targets or objectives
  • Generated and sent customer invoices, submitted payments and updates accounts
  • Greeted visitors and provided them with assistance
  • Scheduled appointments for clients, customers, and other visitors
  • Maintained a neat reception area by organizing materials and tidying up furniture
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Increased team productivity with effective delegation of tasks and prioritization of responsibilities.

MEDICAL RECEPTIONIST

Sandgate Doctors
08.2018 - 05.2019
  • Welcoming patients and visitors, answering the telephone and answering any enquiries
  • Scheduling appointments
  • Assisting patients with completing necessary forms and documentation
  • Keeping a clean and calm reception area
  • Processing billing and payments, using medical software
  • Liaising with Medicare and private health funds
  • Faxing, scanning, filing, and mailing documentation
  • Comforting distressed patients - this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency
  • Equipment sterilisation and cleaning
  • Monitoring and ordering stationery and clinical supplies
  • Booking and organising staff and doctor meetings
  • Maintaining information confidentiality at all times
  • Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion

MEDICAL RECEPTIONIST

The Hub Family Medical Centre
07.2017 - 09.2018
  • Welcoming patients and visitors, answering the telephone and answering any enquiries
  • Scheduling appointments
  • Assisting patients with completing necessary forms and documentation
  • Keeping a clean and calm reception area
  • Processing billing and payments, using medical software
  • Liaising with Medicare and private health funds
  • Faxing, scanning, filing, and mailing documentation
  • Comforting distressed patients - this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency
  • Equipment sterilisation and cleaning
  • Monitoring and ordering stationery and clinical supplies
  • Booking and organising staff and doctor meetings
  • Maintaining information confidentiality at all times
  • Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion

CAFE ALL ROUNDER

The Braisen Hussey Garden Cafe
10.2013 - 06.2017
  • Greeted customers upon arrival and provided assistance with menu selections
  • Prepared food orders, such as sandwiches, salads, and beverages
  • Received payment from customers, processed credit card transactions, and issued change or receipts
  • Cleaned tables in the dining area before and after customer seating
  • Stocked service areas with napkins, utensils, condiments, and other supplies
  • Adhered to health and safety regulations when handling food items
  • Managed cash register operations efficiently and accurately
  • Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes
  • Restocked shelves with merchandise throughout the day as needed
  • Provided excellent customer service by responding promptly to enquiries and resolving any complaints or issues quickly
  • Ensured that all food items were prepared according to established recipes and standards
  • Communicated effectively with kitchen staff regarding order accuracy and delivery times
  • Performed opening, closing duties
  • Monitored inventory levels of essential items
  • Offered support to other stations during high-volume shifts
  • Operated industrial dishwasher
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads
  • Adhered to company food, safety, quality and sanitation policies
  • Responded to customer concerns efficiently, accurately and with detailed information

Education

HIGH SCHOOL -

Kilcoy State High School
01.2014

Skills

  • Administrative Support
  • Receptionist Duties
  • Customer Relations
  • Highly motivated Self Sufficient
  • Empathetic
  • Multitasking
  • File management
  • Document Control
  • Office Management
  • Workflow Planning
  • File Maintenance
  • Reporting Skills
  • Document Preparation
  • Strong Communication
  • Computer Literacy
  • Problem Solving
  • Tech Savvy
  • Phone Etiquette
  • Typing Skills (80-95WPM)
  • Attention to detail
  • Data entry
  • Time management
  • File organization
  • Microsoft Excel
  • Inbound phone call handling
  • Telephone etiquette
  • Office inventory management
  • Inventory management
  • Managing office supply inventory
  • Workload management

References

AAF State Manager - My current Manager

John - 0413 057 944

The Hub Family Medical Centre Manager

Tanya- 0417 737 596

Timeline

Administrative Coordinator

Australian Aluminum Finishing
01.2019 - Current

MEDICAL RECEPTIONIST

Sandgate Doctors
08.2018 - 05.2019

MEDICAL RECEPTIONIST

The Hub Family Medical Centre
07.2017 - 09.2018

CAFE ALL ROUNDER

The Braisen Hussey Garden Cafe
10.2013 - 06.2017

HIGH SCHOOL -

Kilcoy State High School

Similar Profiles

CREATE PROFILE
Haylee Flynn