Dedicated mother and student seeking part-time or full-time positions in customer service. Hardworking and highly organized with excellent teamwork and independent work capabilities.
Overview
6
6
years of professional experience
Work History
Educator
Happy Haven Och
Elizabeth Park, SA
04.2023 - Current
Created a safe, comfortable learning environment for students by establishing positive relationships with them.
Engaged parents in their children's education by providing regular updates about academic performance and classroom activities.
Made special accommodations to integrate students with ADD, ADHD and other learning disabilities.
Built and strengthened positive relationships with students, parents and teaching staff.
Established expectations for student behavior while maintaining an atmosphere of mutual respect.
Developed and implemented lesson plans to meet the individual needs of students.
Australian Electoral Commission
Australian Electoral
Elizabeth , SA
06.2022 - 01.2023
Provided excellent customer service to resolve customer complaints in a timely manner.
Answered customer inquiries and provided accurate information regarding products and services.
Used approved scripts to de-escalate angry customers during telephone interactions.
Family Friends and Neighbours - Babysitter
Self Employed
Munno Para West, SA
01.2019 - 12.2021
Organizing playdates with other children and providing supervision during outdoor activities.
Assisting with meals, snacks, and bedtime routines for the children.
Greeting parents upon arrival home from work and providing updates on the day's events.
Engaging in age-appropriate activities like reading stories or playing games.
Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Establishing trust through consistent communication with both parents and kids.
Helping older children with homework assignments as directed by parents.