Summary
Overview
Work History
Education
Skills
Timeline
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Haylee GUIDERA

West Perth,WA

Summary

A dedicated Personal Assistant with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. I run my own company and have the understanding of every day tasks that it takes to do this. I have a passion in creating film, photography and podcasting and am wish to further develop this passion in the future, with my growing knowledge on technology and content creation.

Overview

6
6
years of professional experience

Work History

Life Coach

Meet Yourself
08.2023 - Current
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Connected clients with available resources to improve plan success.
  • Facilitated group sessions and learning discussions to further objectives.
  • Assisted clients in exploring feelings and understanding behaviours.

Support Worker

Good Company
06.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.

All rounder

Pretzel
04.2021 - 02.2023
  • Working in an extremely fast-moving work environment, rotating between a variety of jobs such as in food preparation and handling, banking and money handling, ordering stock and food products, company emails and events as well as experience handling all customer complaints, staff issues, hiring, and rosters.

Personal Assistant

Independent
03.2022 - 01.2023
  • Providing administrative support and assistance for a small business
  • Duties include managing schedules, booking appointments and meetings, responding to phone calls and emails, running errands, and handling any staff concerns within the company.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Used discretion when handling confidential information.
  • Helped clients to maintain independence and quality of life.

Support Worker

Mable
04.2020 - 04.2021
  • Supporting clients of all different ages that are challenged by disabilities and mental health issues
  • Assisting them in learning social skills and etiquette, building up their literacy and numeracy abilities, and guiding them through day to day tasks such as cooking and cleaning
  • It also included planning and going out on community outings to build confidence and for enjoyment.

Youth worker

01.2021 - 02.2021
  • Providing care and support to level five children suffering with trauma
  • This involved creating a caring and positive space for the young individual and performing a range of different jobs and roles to have a healthy home environment
  • Learning and using Traumatic Crisis Intervention (TCI) skills to solve any challenges that arose.

Barista

Michel's Patisserie
09.2017 - 03.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Education

Diploma - Life Coaching

Life Coaching Institute Aus
Perth, WA
09.2023

Certificate IV in Mental Health -

National Colleges Australia
Perth, WA
11.2020

Certificate IV in Community Services -

Fremantle Education
Perth, WA
09.2019

Skills

  • Therapeutic Exercise
  • Client Assistance
  • Life Management
  • Mental Health Support
  • Business Development
  • Administrative Support Specialist
  • Complex Problem-Solving
  • Personal Calendar Oversight
  • Crisis Situations
  • Documentation Abilities
  • Managing Multiple Tasks
  • Administration and Reporting
  • Coaching and Mentoring

Timeline

Life Coach

Meet Yourself
08.2023 - Current

Support Worker

Good Company
06.2023 - Current

Personal Assistant

Independent
03.2022 - 01.2023

All rounder

Pretzel
04.2021 - 02.2023

Youth worker

01.2021 - 02.2021

Support Worker

Mable
04.2020 - 04.2021

Barista

Michel's Patisserie
09.2017 - 03.2020

Diploma - Life Coaching

Life Coaching Institute Aus

Certificate IV in Mental Health -

National Colleges Australia

Certificate IV in Community Services -

Fremantle Education

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Haylee GUIDERA