HAYLEE NGUYEN
Carnegie,Australia
Summary
Friendly and energetic service professional with a strong focus on customer satisfaction and creating positive guest experiences. Thrive in fast-paced, team-oriented environments and enjoy contributing to a welcoming and efficient atmosphere. Quick to adapt, eager to learn, and always committed to ensuring smooth operations and memorable service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Eight Monkeys
08.2023 - 09.2024
• Efficiently processed customer orders and communicated them to kitchen staff.
• Maintained high standards of cleanliness for all dining utensils and service areas.
• Welcomed guests with menus, provided detailed menu insights, and offered personalized recommendations.
• Executed opening, closing, and shift transition procedures to ensure seamless daily operations.
Education
Bachelor of Business - Marketing
Monash University
Caulfield, VICSkills
- Customer Service
- Safe Food Handling
- Multitasking
- Attention to Detail
- Team Work
- Barista Skills
Certification
- RSA - Responsible Service of Alcohol (CFT International)
- Food Safety (DoFoodSafety)
- Barista (issued by Rancilio VietNam)
Languages
English
Vietnamese
Timeline
Waitress
Eight Monkeys
08.2023 - 09.2024
Bachelor of Business - Marketing
Monash University
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