Hayleigh Hardy
Narre Warren,VIC
Summary
Dedicated Customer Service representative, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dental Assistant/Nurse position. Hard working Year 12 student on the verge of graduation, finishing VCE/VM Certificate in mid October.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Gio's Pizza And Pasta
11.2021 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed up to $3000 per night through cash register
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Cleaned and sanitized work areas, utensils and equipment.
- Trained and assisted new kitchen staff members.
- Managed over 50 customer calls per day
Student Early Childhood Educator
Goodstart Early Learning
03.2022 - 10.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Worked with coworkers to supervise up to 15 kids per day
Education
High School Diploma -
Narre Warren South P-12 College
Narre Warren South, VIC10.2023
Cert III - Early Childhood Education
VFA Learning
Narre Warren, VIC11.2022
Skills
- Customer Service
- Customer Relationship Management
- Time Management
- Staff Training
- Credit and Cash Transactions
- Cleaning and Sanitizing
- Valid Drivers License as of November 2023
Timeline
Student Early Childhood Educator
Goodstart Early Learning
03.2022 - 10.2022
Customer Service Representative
Gio's Pizza And Pasta
11.2021 - Current
High School Diploma -
Narre Warren South P-12 College
Cert III - Early Childhood Education
VFA Learning
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