Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Allison

Farnborough,QLD

Summary

Compassionate Job Title possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in Area of expertise. Collaborative team player with strong clinical and interpersonal skills. Available Number hours per week, weekends and evenings.

Overview

6
6
years of professional experience

Work History

Disability Support Worker

Home Support Association
10.2017 - 02.2018
  • Kept accurate records for client files and handled related paperwork.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Drove clients safely to social activities and appointments.
  • Maintained safety with tidy, clean and hazard-free home environments.
  • Prepared nutritious meals to meet individual dietary needs for clients.

Restaurant Assistant Manager

Megalomania Bar And Bistro
06.2012 - 02.2018
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Recruited and hired employees offering talent, charisma and experience to restaurant team.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining Number% accuracy.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Developed unique events and special promotions to drive sales.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Enhanced business productivity by training Number team members and Number servers on best practices and protocols.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Reduced financial inaccuracies by using Software system while verifying receipts.

Education

HSC -

St Patrick’s College
Launceston, TAS

Completed HSC -

St Patrick’s College
Launceston, TAS
11.1995

Skills

  • Personal Growth Support
  • Meal Planning
  • Community Assistance Knowledge
  • Client Transportation
  • Companionship and Emotional Support
  • Medical Appointment Scheduling
  • Occupational Health and Safety
  • Client Privacy
  • Special Dietary Requirements
  • Client Requirements
  • Household Chores
  • Daily Logs
  • Housekeeping Skills
  • Supporting Daily Living Needs
  • Staff Meetings
  • Healthy Meals and Snacks

Timeline

Disability Support Worker

Home Support Association
10.2017 - 02.2018

Restaurant Assistant Manager

Megalomania Bar And Bistro
06.2012 - 02.2018

HSC -

St Patrick’s College

Completed HSC -

St Patrick’s College

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Hayley Allison