Summary
Overview
Work History
Education
Skills
Timeline
Work Preference
Generic

Hayley Baytieh

Summary

Organized and Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. I am responsible, punctual and a productive professional when working with little to no supervision.

Overview

8
8
years of professional experience

Work History

Clinical Support Officer

Liverpool Hospital
11.2022 - Current


  • General Administration tasks
  • Management of patient files
  • Preparing general correspondence
  • Extensive Knowledge of the EMR Software
  • Familiar with all Medical terminology
  • Provide rostering, recruitment and payroll support
  • Updating staff confidential files into the staff link data base
  • Adhering to staff and patient confidentiality principles
  • Update Staffing department on regular staffing deficits/ allocations and changes.
  • Organized department according to administrative and service guidelines.
  • Established, directed and implemented standards of Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Aided colleagues, managers, and customers through regular communication and assistance.

Executive Assistant

NSW Health
07.2024 - Current
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.
  • Handled confidential and sensitive information with discretion and tact.
  • Used advanced software to prepare documents, reports, and presentations.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Took notes and dictation at meetings.

Emergency Department Administration Officer

Canterbury Hospital
03.2021 - 01.2023
  • Patient Registration on EMR
  • Preparing patient admission paperwork
  • Working with clinicians to ensure patient information is accurate
  • Preparing general correspondence
  • Answering inbound and making outbound calls
  • General administration tasks
  • Management of patient files
  • Familiar with all Medical terminology
  • Adhering to patient confidentiality principles.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Managed team petty cash, purchase orders and account transactions.

Vaccination Hub Admin Team Leader

RPA Hospital/ Canterbury Hospital
04.2021 - 10.2021
  • Management and delegation of tasks to the team of administration officers
  • Performance evaluation
  • Attending meetings with the executive hospital members
  • File management
  • Answering inbound and making outbound calls
  • General Administration tasks
  • Management Patient files
  • Preparing general correspondence
  • Use with EMR Software
  • Use of Five Faces Software
  • Familiar with all Medical terminology
  • Management of Administration Team
  • Supervisor Position on Floor
  • Management of Staffing Rosters
  • Use of PRODA & AIR Accounts.

Medical Receptionist

Greenacre Medical
06.2020 - 04.2021
  • Preparing general correspondence
  • File management
  • Answering inbound and making outbound calls
  • Diary Management for Doctors
  • General Reception / Administration tasks
  • Opening of new files
  • Use with PracSoft software
  • Use of Medical Director software
  • Familiar with all Medical terminology
  • Management of Patient Appointment book.

McCafé Barista

McDonald's Revesby
08.2016 - 04.2019
  • Customer service
  • Cash Handling
  • POS transactions
  • Constant customer service in high paced environment
  • Cleaning tables and environments.

Education

High School Diploma -

Georges River College - Oatley Senior Campus
Oatley, NSW
09.2019

Skills

  • Patient confidentiality
  • Written Communication
  • Administrative Support
  • Interpersonal Communication
  • Appointment Scheduling
  • Clinical Documentation
  • Healthcare management
  • Organizational Skills
  • Records Management
  • Teamwork and Collaboration
  • Medical Terminology
  • Data Entry
  • Attention to Detail
  • Inventory Management
  • Staff Leadership

Timeline

Executive Assistant

NSW Health
07.2024 - Current

Clinical Support Officer

Liverpool Hospital
11.2022 - Current

Vaccination Hub Admin Team Leader

RPA Hospital/ Canterbury Hospital
04.2021 - 10.2021

Emergency Department Administration Officer

Canterbury Hospital
03.2021 - 01.2023

Medical Receptionist

Greenacre Medical
06.2020 - 04.2021

McCafé Barista

McDonald's Revesby
08.2016 - 04.2019

High School Diploma -

Georges River College - Oatley Senior Campus

Work Preference

Work Type

Full Time

Work Location

RemoteHybridOn-Site

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home option

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Hayley Baytieh