Camping
Hi, I’m
Hayley Black
East Devonport
Summary
Dedicated and reliable professional with a strong work ethic and a keen eye for accuracy in financial transactions and operational procedures. Experienced in handling cash, reconciling balances, and ensuring compliance with security protocols in a fast-paced gaming environment. Highly motivated to expand skills and take on greater responsibilities, with a strong desire to grow into a leadership or management role. Adaptable, detail-oriented, and committed to maintaining high efficiency and customer service standards. Seeking opportunities to further develop expertise and contribute to a team-driven workplace.
Overview
7
years of professional experience
1
Certification
Work History
Gateway Hotel
Food and Beverage Attendant/Bar Gaming Attendant
10.2024 - Current
Job overview
- Handle end-of-night cash reconciliation for the gaming room, ensuring all money is stored and locked away safely.
- Count and balance tills and gaming floats, preparing them for the next shift.
- Enter financial figures in Excel system and generate end-of-day reports.
- Applied excellent communication skills when interacting with customers and coworkers.
Centenary Tavern
Food and Beverage Attendant/Bar Gaming Attendant
08.2023 - 10.2024
Job overview
- Restocked food and beverage items throughout the shift.
- Performed casual staff opening and closing duties such as setting up workstations and cleaning effectively.
- Keno and TAB training completed (QLD).
- Resourcefully solved customer complaints in a professional manner by ofering solutions or alternatives.
Goodna Special School
Disability Teacher Aide
03.2023 - 07.2023
Job overview
- Managed student behavioural issues to optimize classroom learning environment.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Motivated and engaged students, developing skills and knowledge for academic foundation.
- Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students.
Porter's Plainland Hotel
Food and Beverage Attendant
05.2022 - 03.2023
Job overview
- Applied excellent communication skills when interacting with customers and coworkers alike.
- Restocked food and beverage items throughout the shift.
- Resourcefully solved customer complaints in a professional manner by offering solutions or alternatives.
- Attentively provided information about the menu items including ingredients used for preparation.
Kmart
Retail Salesperson
10.2019 - 05.2021
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
Hayley's Starlight Creations
Small Business Owner
02.2021 - 11.2023
Job overview
- Provide personalised letter-writing services based on customer requests.
- Respond to customer inquiries via email, social media, or website chat.
- Resolve issues related to lost or delayed letters, ensuring customer satisfaction.
- Engage with customers on social media to showcase unique letter designs and inspire engagement.
Old Fernvale Bakery Cafe
Hospitality Salesperson
08.2018 - 03.2019
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
McDonalds
Cashier
03.2018 - 07.2018
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
University of TasmaniaTAS
Bachelor of Nursing from Midwifery
01-2028
Lowood State High SchoolLowood, QLD
High School Diploma
11-2019
Skills
- Gaming room operations
- End-of-day reporting
- Financial data entry
- Security and compliance awareness
- Food safety
- Adaptability under pressure
- Responsible gambling practices
- Gaming machine maintenance
- Teamwork and collaboration
- Microsoft Excel
- Attention to detail
- Quick decision making
Certification
- Responsible Service of Alcohol
- Responsible Gambling Services (TAS)
- Responsible Gambling Services (QLD)
- Keno Writer & Keno Senior Writer (TAS)
- Keno Responsible Play (QLD)
- Blue Card (P)
- Open license
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceFlexible work hoursInterests
Journalling
Hiking
Car Maintenance
Astronomy
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food and Beverage Attendant/Bar Gaming Attendant
Gateway Hotel
10.2024 - Current
Food and Beverage Attendant/Bar Gaming Attendant
Centenary Tavern
08.2023 - 10.2024
Disability Teacher Aide
Goodna Special School
03.2023 - 07.2023
Food and Beverage Attendant
Porter's Plainland Hotel
05.2022 - 03.2023
Small Business Owner
Hayley's Starlight Creations
02.2021 - 11.2023
Retail Salesperson
Kmart
10.2019 - 05.2021
Hospitality Salesperson
Old Fernvale Bakery Cafe
08.2018 - 03.2019
Cashier
McDonalds
03.2018 - 07.2018
University of Tasmania
Bachelor of Nursing from Midwifery
Lowood State High School
High School Diploma
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