Hayley Blackburn
New Lambton,NSW
Summary
I am currently completing my second year in a Bachelor of Mechanical Engineering. I have consistently demonstrated skills in complex problem-solving and fostering team cooperation. I excel in high-pressure environments, leveraging strong communication skills. I significantly contribute to positive outcomes and workplace efficiency.
Overview
3
3
years of professional experience
Work History
Retail Team Member
Myer
10.2022 - Current
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility and knowledge.
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Increased customer satisfaction by providing prompt and polite service to address customer concerns.
Waitress
Heng Loong Restuarant
06.2021 - 03.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Bachelor of Mechanical Engineering -
University of Newcastle
Callaghan, NSW12.2026
High School Diploma -
Lambton High School
Lambton, NSW11.2022
Skills
- Reliability and punctuality
- Complex Problem-Solving
- Customer Service
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Team Cooperation
Timeline
Retail Team Member
Myer
10.2022 - Current
Waitress
Heng Loong Restuarant
06.2021 - 03.2023
Bachelor of Mechanical Engineering -
University of Newcastle
High School Diploma -
Lambton High School
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