Summary
Overview
Work History
Skills
Volunteering
References
Timeline
Generic

Hayley Browning

Torquay,VIC

Summary

Loyal Employee with 20+ years of experience in Allied Health Practice Management, Bookkeeping and Payroll Administration.

Self-motivated with a firm sense of personal responsibility and strong work ethic with a proven ability to prioritise tasks.

Quick learner and can easily adapt to new situations.

Equally happy working independently as I am working collaboratively as part of a team.

Highly organised and thrive on being busy with a strong attention to detail.

Maintain a positive can do attitude.

Overview

27
27
years of professional experience

Work History

Commercial Data Entry

Hayden Real Estate - Torquay
11.2021 - Current
  • One Day per week
  • Processing Invoices for Commercial Property Management Department
  • Balancing Landlord/Tenant accounts
  • Scanning and Filing Contracts and Documents

Practice Manager/Bookkeeper

Waterfront Health Studio
03.2019 - 11.2023
  • Managed daily practice operations to optimise appointment scheduling, patient records management and billing functions using Front Desk practice software
  • Tracked expenses and income for monthly financial reporting
  • Developed policies and procedures for effective practice management
  • Completed fortnightly payroll processing for employees, including timesheet approvals and monthly bonus calculations, ensuring timely payment
  • Managed accounts payable and receivable processes
  • Oversaw hiring process for new employees, selecting candidates who aligned with company values
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices
  • Processed DVA claims via PRODA
  • Maintained detailed records of clinical and office procedures
  • Completed daily bank reconciliations in Xero
  • Reconciled and corrected issues with financial records
  • Liaise with external accountant when necessary
  • Addressed and remedied all patient or team member issues
  • Ordered all office and clinical supplies and kept check on inventory levels

Practice Manager/Bookkeeper

Corio Bay Sports Medicine Centre
02.2001 - 03.2019
  • In my time at CBSMC and Corio Bay Health Group I have worked with the main group of Physiotherapists and Reception and Admin staff as well as spending time attending to various needs when required for the Sports Medicine Doctors (Dr Jeanne McGivern), Podiatrists (Total Sports Podiatry), Foot & Ankle Physiotherapists (FAARA), Dietitians (Karyn Green), Myotherapists and Hand Therapists (Jane Skeen, Geelong Hand Therapy) across multiple clinic locations
  • Balancing Daily Banking
  • Mediflex and MYOB Software, Lantern Pay and PRODA
  • Scheduling practitioners and Reception Staff
  • Daily Extracting Manual Patient Files for next day appointments
  • Filing Patient Files at end of sessions
  • Weekly Debtor Statement Runs
  • Billing and Receipting Compensable client accounts including DVA, TAC, Workcover
  • Manual and later electronic Health Insurance Claims
  • Payroll Calculations
  • Manage Petty Cash
  • Order office supplies and kept check on inventory levels
  • Organise servicing and maintenance of office and clinical equipment
  • Medical Report Processing and Billing. Collating records for subpoenaed documents

Office Administrator/Receptionist

Leahy Petroleum
05.1997 - 02.2001
  • Interacted with customers by phone, email, or in-person.
  • Answered multi-line phone system, forwarding calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated reporting and accounts across multiple consignment site locations.

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Strong Organisational Skills
  • Calm Under Pressure

Volunteering

- Member of Torquay Surf Lifesaving Club sitting on the Nipper Sub-committee for past 5 years.

- General Board Member of Surfcoast Basketball Association for past 3 years, currently assisting the Treasurer 

- Current Team Manager of Surfcoast Chargers U12 Girls representative basketball team

References

Natasha Biddiscombe

Director 

Waterfront Health Studio

Ph : 0417 309 556


Pene Schmidt

Director 

Waterfront Health Studio

Ph : 0404 862 630


Miranda McGree

Director Commercial Real Estate

Hayden Real Estate - Torquay 

Ph : 0407 613 250

Timeline

Commercial Data Entry

Hayden Real Estate - Torquay
11.2021 - Current

Practice Manager/Bookkeeper

Waterfront Health Studio
03.2019 - 11.2023

Practice Manager/Bookkeeper

Corio Bay Sports Medicine Centre
02.2001 - 03.2019

Office Administrator/Receptionist

Leahy Petroleum
05.1997 - 02.2001

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Hayley Browning