Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
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Hayley Cheal

22 Markham Street, Holsworthy,NSW

Summary

Experienced crew coach and a motivated, reliable individual with a passion for developing team dynamics and maximising performance. Skilled in providing constructive feedback, and fostering a positive and competitive environment. Seeking to leverage my leadership and communication skills to contribute to a successful team and drive results in a challenging and dynamic work environment. Many of my life goals have been achieved and I believe that this is a result of my motivated personality, flexible attitude and ability to work as an individual and team player.

Overview

7
7
years of professional experience

Work History

Crew Trainer

McDonald's
03.2021 - Current
  • Trained & supervised crew members to ensure efficient & safe operation of equipment and machinery.
  • Implemented team-building exercises & communication strategies to improve overall crew morale & performance.
  • Conducted regular performance evaluations & provided constructive feedback to crew members to foster continuous growth and development.
  • Collaborated with management to create & implement training programs for crew members, resulting in a more skilled & cohesive team.
  • Provided written evaluations of employee performance to management.
  • efficiently handled cash transactions & maintaining a balanced register.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, accurately taking orders & preparing food, & following up to ensure satisfaction.
  • Followed food safety, quality control & sanitation procedures.

Soccer Ground/Canteen Volunteer

Moorebank Soccer Club
01.2017 - 12.2020
  • Helped with prep, set up, & breakdown of community & public events.
  • Offered support & assistance to community members.
  • Handled cashier duties including accepting payments from customers, making change, & balancing the cash drawer daily.
  • Greeted customers promptly & courteously, took orders accurately, & served food & drinks efficiently.

Education

Higher School Certificate -

Holsworthy High School
Holsworthy, NSW
10.2023

Skills

  • Team leadership and supervision
  • Performance Evaluation
  • Processing payments
  • Delegating Work
  • Training Tools and Resources
  • POS Systems
  • Reach Goals and Targets
  • Complaint resolution
  • Food Safety
  • Opening and closing procedures

Accomplishments

  • 2020 Runner-Up Girls Under 14, Moorebank Soccer Club
  • Blue Award, Holsworthy High School

Hobbies

  • Reading
  • Writing
  • Pet care taker
  • Community involvement

Timeline

Crew Trainer

McDonald's
03.2021 - Current

Soccer Ground/Canteen Volunteer

Moorebank Soccer Club
01.2017 - 12.2020

Higher School Certificate -

Holsworthy High School

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Hayley Cheal